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Program Manager - Archives, Heritage & Chapel

Good Shepherd Australia New Zealand
  • Unique leadership opportunity to join a small & values-driven team
  • Ongoing, part time position (0.4 FTE to be worked across 3 days)
  • $102,267 pro rata + super, salary packaging & gifted leave days
  • Located in the beautiful, historical Good Shepherd Chapel & History Centre in inner city, leafy Abbotsford

About the job

This is an exciting opportunity to lead and guide the operational delivery of the Good Shepherd Legacy programs through a Trauma informed lens and Reflective Practice.

Key responsibilities include, but not limited to:

  • Ensure delivery of a high-quality integrated and person-centred response to achieve positive outcomes for clients accessing each of the programs.
  • Provide strategic and operational leadership to promote the delivery of services in accordance with Quality, WHS, people development, cultural competence, and safeguarding strategies.
  • Provide high quality leadership through promotion of open communication, teamwork, and delegation.
  • Provide high quality, strengths based, reflective supervision to direct reports.
  • Ensure best practice services and the growth of Chapel activity through business development opportunities and strategic partnerships with funders and community organisations.
  • Integrate practice Framework (Good Shepherd Way) across service delivery.
  • Drive client centred practice, informed by consumer participation, outcome, and impact measurements frameworks.
  • Support implementation of LGBTIQA+ and other cultural inclusion initiatives in the team as required.

About you

To be successful in this position, you will have:

  • Formal qualifications in Social Work or related discipline, and evidence of Registration where applicable.
  • Relevant experience in a leadership role, with a focus on trauma informed practice.
  • Knowledge of historical Institutional care and the National Redress scheme an advantage.
  • Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators.
  • Strong consultation and collaboration skills, and the ability to work in diverse work environments.
  • Demonstrated experience in monitoring and reporting program performance to targets, program outcomes and risks.
  • Demonstrated ability to manage financial and non-financial resources in line with program requirements.
  • Evidence of full Covid-19 vaccination, or medical exemption

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment Working with Children Check, National Police Check (and international police check if resided overseas for 12 months or longer in the past 10 years) and proof of the right to work in Australia.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.


Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.


At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.


  • Salary packaging (which can add up to $18,000 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To apply, please review the position description which can be found as an attachment below or on our website. Then click "Apply Now" below.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

How to apply

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