Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring
about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

The COVID NILS team will be made up of skilled professionals working closely to deliver a holistic, multi-channel model of support across economic wellbeing, family violence and family services that is person centred and linked into other community support services.

This will be a National team that will ensure that people who present with financial and personal disadvantage as a result of COVID 19 are supported and empowered to address immediate and longer term financial and personal risks and vulnerability.

As a Good Shepherd Financial Counsellor, part of the COVID Nil’s team you will work alongside and provide tailored information, options, support and advocacy for individuals and people with families experiencing disadvantage, financial crisis or longstanding financial difficulties, through a combination of information, supported referral, advocacy and casework.

Some of your key responsibilities will include but not be limited to;

• Deliver financial counselling to clients in accordance from client-directed and strength-based empowerment principles
• Undertake high quality, trauma informed intake and assessment and provide initial financial counselling support, consultation, triage and referral

About you:

• Financial Counselling qualification (Diploma in Financial Counselling); or higher qualification
• Eligibility for registration with relevant state financial counselling peak body
• Demonstrated knowledge of the financial and credit industries and their relevant governing legislation; and the community services system
• Demonstrated understanding of case work
• Demonstrated excellent time management skills
• A satisfactory Police Check
• A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service

To find out more about the role and to review the position description please explore our website: www.goodshepherd.com.au.