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Financial Counsellor

Good Shepherd Australia New Zealand
  • Ongoing position
  • Part-time 0.9 FTE
  • Marrickville Location

About Good Shepherd

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring
about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

If you have a passion for working with the community and a willingness to learn and develop your skills this role could be perfect for you. This is an exciting opportunity to join a dedicated Team of Financial Counsellors at our Inner Sydney services, providing intensive support and in-depth assessment, case work and advocacy for people experiencing financial hardship.

About you:

  • Demonstrated experience working as a financial counsellor, including through the provision of a phone-based service.
  • An effective understanding of financial disadvantage and exclusion in Australia and its impacts.
  • Qualification in the Diploma of Financial Counselling
  • FCAN accredited.
  • Experience and understanding of contemporary practice in casework, referral and advocacy with clients, including an empowerment approach to case work.
  • Ability to establish rapport with customers from diverse backgrounds and with complex needs to provide respectful, effective and high-quality customer service
  • Demonstrated capacity to establish and maintain effective networks and partnerships to support successful client outcomes
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

Please review the full list of desired skills and characteristics on the position description.

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and the work of Good Shepherd please explore our website: www.goodshepherd.com.au and refer to the attached Position Description. 

How to apply

This job ad has now expired, and applications are no longer being accepted.

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