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Financial Coach, Financial Independence Hub - Melbourne / Sydney

Good Shepherd Australia New Zealand

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

  • SCHCADS Level 5
  • Full/Part time, Ongoing commencing 03/05/21
  • Interviews to be held first week of March
  • Work from home and in co-located work spaces in Melbourne or Sydney
  • Flexible working hours between 7am – 7pm to support the delivery of this National Program

The Financial Independence Hub (FIH) is co-designed by people with lived experience of domestic and family violence (DFV). It is a national, innovative program developed by Good Shepherd in collaboration with The Commonwealth Bank of Australia. The FIH supports people who are post-crisis who have experienced financial abuse as a result of DFV by an intimate partner.

The goal of FIH coaching is to partner with participants to build their confidence to undertake self-directed behaviour change. Coaching focusses on participants feeling empowered to manage their finances effectively, to recover from the impacts of financial abuse and avoid future financial problems. The behaviour change process is client-driven and designed to support participants to take actions to reach their stated goals. Coaches are not experts; they provide encouragement and support rather than advice.

About you:

  • A tertiary qualification or relevant work experience in Coaching, Social Work, Psychology, Community Development, Community Services, Financial Capability, Financial Counselling, Commerce, Finance or an equivalent field
  • Experience in coaching conversation, coaching tools and client-directed approaches to goal achievement
  • Experience and understanding of domestic and family violence including financial abuse - people with a personal or professional understanding of the experience of financial abuse, domestic and family violence are strongly encouraged to apply
  • Experience working with diverse groups and cultures and understanding intersectionality
  • Experience in the application of trauma informed practice
  • Excellent communication, organisational and interpersonal skills, including an ability to quickly build rapport
  • Ability to work independently and collaboratively within a team and maintain networks of partners and contracted service providers
  • Experience in community services, financial capability, financial counselling or similar.
  • A satisfactory National Police Check
  • A satisfactory International Police Check (if you have resided outside of Australia within the last 5 years)
  • A current Employee Working with Children’s Check (WWCC) or state equivalent

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and the work of Good Shepherd please explore our website: www.goodshep.org.au.

Please apply as soon as possible, applications are considered as they are received.

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

A position description is attached.

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