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Family Service Case Manager

Good Shepherd Australia New Zealand

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

  • SCHADS Level 5
  • Full time, Fixed term
  • St Albans location

About you:

The Family Services Case Manager will work within the St Albans based Integrated Family Services (IFS) team. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.

To be successful in this role you will need:

  • Tertiary qualification in Social Work or similar level qualification in a human services discipline such as Psychology
  • Demonstrated skills in casework and group work with families who may have complex needs
  • Demonstrated knowledge of relevant DHHS policy and practice frameworks and legislation
  • Demonstrated experience in preparing written reports, maintaining records, including case notes and IRIS database reporting
  • Demonstrated ability to work in a culturally sensitive way with people from culturally and linguistically diverse (CALD) communities and Aboriginal families
  • Demonstrated understanding of social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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