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Credit Officer

Good Shepherd Australia New Zealand
  • Join a growing NFP organisation building financial capability for vulnerable people
  • Full time contract until June 2022 (extension subject to funding)
  • $75,662 + super, generous salary packaging benefits (up to $18,000 tax free/year) & gifted leave

The Credit Officer will work collaboratively with our National Telephone and Online Team to:

  • Provide day to day loan assessment and feedback to the team
  • Support lending processes, review and evaluate loans and determine whether the loan is approved, declined or whether additional information is required utilising an established framework
  • Give feedback on loan processes and support recommendations in relation to frameworks, system improvements and training needs
  • In collaboration with the Credit Manager; analyse metrics; measure and report on program data; and assist with implementing agreed improvements
  • Comply with GSANZ policy, procedure and code of conduct at all times.

About you

To be considered for this role, you will have:

  • Bachelor Degree in Finance, Accounting, Business Management or related field, and or several years’ experience in a similar role.
  • Ability to oversee lending processes, review and evaluate loans and determine whether the loan is approved, declined or whether additional information is required
  • Knowledge of relevant legislation and regulations
  • A client-directed approach; show empathy, develop trust, and assist a person to feel safe in order to achieve financial relief
  • Ability to work under pressure, plan and prioritise, in a changing environment
  • Demonstrated system and computer literacy skills, can use spreadsheets, databases and word processing applications and review and verify data.
  • You may be required to provide evidence of Covid-19 vaccination, or medical exemption

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory reference checks, a current Employment Working with Children Check, National Police Check (International Police Check if resided overseas in the last 10 years) and proof of the right to work in Australia.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd

Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $18,000 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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