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Mentor - Flexible location

Generation Australia

We are seeking talented Mentors, interested in supporting adult learners through education programs and into employment. As a Mentor you will work with students who are current participants in our Generation Australia programs, Junior Web Development or Disability Support Work. As a mentor you will play a key role in supporting program participants to develop an understanding of their values, motivations and skills and assist them to utilize these to complete their study and find employment.

Generation is a global employment program that serves disconnected learners of all ages. Our mission is to transform education to employment systems to prepare, place, and support people in life-changing careers that would otherwise be inaccessible. Our vision is a meaningful career and sustained well-being for every person anywhere in the world.

Our mentorship team works closely with participants to build their self-esteem, develop their growth mindset and support them to find clarity on what job they want and the steps required to get there. Our mentors offer participants, behavioral skills and mindset coaching, employment search support, and referral pathways for those requiring sustained health, social or financial support. You will report to the Mentorship Coordinator.

  • Type of role: Contract 20-30 hours per week, negotiable
  • Location: Sydney or Melbourne, remote work
  • Start Date: October-November


Offer individualised support and encouragement to participants who have faced long-term unemployment, improving their education and employment opportunities.

Work in a well-supported, diverse team setting with other Generation teams globally, and a high calibre team to strengthen your problem-solving skills.

Join an organisation that will challenge you and invest in your professional development on an on-going basis.


  • You are energised at the thought of supporting people into employment and on their personal development journey.
  • You have experience working in support roles. You are comfortable diving into a role and using your initiative to overcome obstacles.
  • You have a passion for Wellness and positive mental health practices.
  • You have outstanding interpersonal skills and a positive spirit to work closely with participants from diverse backgrounds.
  • ​You are excellent at anticipating need and providing support to others.
  • You have great time-management skills, and are not easily stressed by changes to your schedule. Most importantly, you have a proven ability to support individuals to understand and live their potential.


  • At least 3 years experience in mentoring, social support, coaching or human relations roles.
  • Experience working with disconnected communities and offering support to assist them to overcome challenges.
  • Knowledge of employability skills such as CV writing, cover letters, job applications, Linked In etc.
  • An enthusiasm for offering personalised support and encouraging Wellness practices
  • Be comfortable assisting students to challenge their approaches to problem solving, supporting them to embrace a growth mindsets
  • An understanding of current Australian job search practices.
  • An enthusiasm for exploring counselling and support techniques that may vary from mentee to mentee
  • Comfort presenting on topics such as; time-management, wellbeing, employment essentials.
  • Be comfortable working with individuals who may be experiencing poor mental or physical health, low self-esteem, family violence issues or grief.
  • Excellent attention to detail with the ability to plan, manage appointments and anticipate need.
  • High degree of self-motivation and independence whilst also being a team player.
  • Embrace working with a diverse group of mentees
  • Self-reflective and open to feedback from students and the Generation team.
  • Be contactable outside of your casual hours, to answer queries from the Generation team, if necessary.
  • A professional demeanour, excellent organisational, interpersonal and communication skills.


  • Mentor up to 20 participants whilst they complete an intensive program of study (2 months or 4 months)
  • Offer one-on-one sessions that develop the mentees understanding of their skills and areas for growth, and work towards supporting them into employment.
  • Follow a structured mentor approach with each mentee, whilst adapting types of support in response to the mentees needs.
  • Be able to support mentees in times of stress or unexpected family or health issues.
  • Support the Generation team in Recruitment for future programs, if required.
  • Improve the mentee’s ability to complete their program of study, by offering individualised support in areas you both identify as necessary for growth.
  • Be component in presenting to participants on topics that involve positive behavioural, skills and mindsets, as well as employment readiness topics
  • Provided feedback on a mentees job interview skills, CV, cover letters and employment profiles.
  • Report to the Program Coordinator to ensure participants are able to successfully complete their studies
  • Work with our Mentor Coordinator and mentor team to improve our ability to offer meaningful coaching techniques and resources
  • Flag potential risk for mentees in a timely manner and offer appropriate support
  • Refer mentees to other appropriate support services if required
  • Responsible for accurate and timely data collection to help inform program evaluation and monitor impact.

We welcome applications from Indigenous Australians, people with a lived experience of mental ill health and recovery, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment.


Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed people for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in thirteen countries with over 38,000 graduates with diverse social, economic and labour-market contexts.

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