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Member Engagement Coordinator - Townsville

The Royal Australian College of General Practitioners
  • 3-year contract role, part-time (0.6 FTE) located in Townsville, QLD
  • $93,481 PA plus 14% Super plus 17.5% Annual Leave Loading
  • Additional leave over Christmas Period and wellbeing days
  • Opportunity to work with a high profile health and education organisation

About the RACGP

The Royal Australian College of General Practitioners (RACGP) is the peak representative organisation for general practice, the backbone of Australia’s health system. We set the standards for general practice, facilitate lifelong learning for GPs, connect the general practice community, and advocate for better health and wellbeing for all Australians.

We’re committed to diversity and social inclusion. We encourage applications from people who identify as Australian Aboriginal and/or Torres Strait Islander, people with a disability and people from culturally diverse backgrounds.

The opportunity

You will be responsible for the end-to-end development, planning, organisation and delivery of a broad range of member-focused activities across Queensland, including education workshops, webinars, conferences, meetings, seminars, and collegial & social functions. As the Member Engagement Coordinator you will have a high level of autonomy, will provide specialist expertise and will implement solutions to problems that occur with the development, planning and delivery of those activities.

Responsibilities include:

  • Evaluate success of the planning, development, and delivery of member activities, including service delivery.
  • Coordinate and deliver faculty communications including faculty e-newsletter, EDMs, social media and event & activity promotions.
  • Collaborate with team members to ensure faculty activities meet educational requirements and reporting timeframes.
  • Coordinate the delivery of operations in the Townsville office, and a plan to increase sponsorship opportunities.
  • Undertake reporting and analysis of member data, develop procedures and guidelines where required and identify areas for continuous quality improvement.

You demonstrate:

  • Strong customer service focus with high level of attention to detail and organisation skills.
  • Excellent communication skills with an ability to build strong relationships with all levels of staff, management, internal and external stakeholders.
  • Ability to train, guide, coach and provide advice to others within a team.
  • Proficient in Microsoft Office suite of products and technical ability in the set-up of IT equipment.
  • Flexibility to work after hours and weekends as required.


  • Salary plus 14% Super
  • 17.5% Annual Leave Loading
  • WFH Flexibility
  • Additional leave over the Christmas period
  • High-profile health and education organisation where progressive leadership, innovation, integrity, collaboration, and accountability are valued.

To apply

Click on the ‘Apply Now’ button to submit your CV and cover letter as one document.

Please apply as soon as possible as we will be reviewing applications as they are submitted, and interviews will commence with suitable applicants as they are received.

Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check.

For a copy of the position description, see the attachment below.

How to apply

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