About Good Cycles

Want to be part of one of Australia’s leading and fastest-growing social enterprises? Good Cycles is a not-for-profit social enterprise finding ways to run sustainable businesses and provide jobs and training for young people at risk. If you’re reliable, love working outdoors and want to make a difference - we’d love to hear from you! Our Vision is to provide young people at risk of disengagement with employment opportunities that improve their future prospects.

General Terms and Conditions

• Position reports to: Operations Lead
• Position type: Casual
• Location: North Melbourne, Victoria
• Hours: 15 – 20 hours per week, subject to operational demands. Shifts typically run from 9:00am - 4:00pm with a 30 min unpaid meal break.
• Wage: $25.51 per hour as per: Vehicle Repair Services and Retail Award 2020 [MA000089], RS&R Employee - Level 2, Casual.

Core Duties

Team Members are responsible for the day to day implementation of our services for major car share clients in Melbourne. Your usual day will involve:

• Riding an electrically-assisted bicycle to on-street locations to perform interior and exterior cleans on car share vehicles.
• Communicating with your Operations Leads and responding quickly to live requests
• Using operations software to locate and clean assigned cars
• Maintaining a safe and efficient work environment by following safe work practices and procedures
• Engaging with and responding professionally to the public on street
• Ensuring all equipment and vehicles are treated appropriately and take care of, while digitally documenting any damage to equipment and vehicles
• Other duties as required

As a part of a high-growth social enterprise, you will be joining a dedicated and expanding Operations team. As such, we expect there to be development and progression opportunities for the right candidate.

Skills and Experience

• Attention to detail and strong work ethic
• High motivation to complete work on time and well
• Experience working to tight deadlines and able to take direction
• Able to ride an electrically-assisted bike for extended distances in busy on-road urban environments
• Ability to work autonomously at high efficiency
• High familiarity with using smartphones/technology
• Flexibility to work in adverse weather conditions
• Good navigational ability
• Reliable, punctual and trustworthy
• A commitment to supporting young people live their best lives
• Australian Drivers Licence (preferred but not necessary)
• Some cleaning experience or practical knowledge of working outside (highly regarded but not necessary)

Key Attributes

1. Reliable, dependable and an ability to operate independently: Reliable, has strong decision-making abilities, operates with independence and uses their personal energy to complete work to the expected standard.
2. Results-focussed: Highly organised and motivated to get the job done.
3. Strong communication: Keeps in contact with supervisors while working in the field. Promptly informs supervisor of any changes in availability for work.
4. Adaptable and agile: Ability to work within a dynamic daily environment where situations change and teams communicate to solve problems efficiently and correctly.
5. Safety-focused: Ability to prioritise the health and safety of yourself and others by consistently following procedures, to make sure you and the rest of your team get home safely every single day.