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Free to Feed
  • Work TypesFull Time
  • CategoriesBusiness Development and Sales, Multiculturalism and Diversity, Retail and Hospitality
  • SectorsNot For Profit (NFP), Social Enterprise
  • LocationsMelbourne
  • Creation date
    Job posted on: 02 Dec 2019
  • Application deadline
    Applications close: 08 Jan 2020
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Free to Feed's logo

Catering & Events Sales Coordinator

Free to Feed
Free to Feed
  • Work TypesFull Time
  • CategoriesBusiness Development and Sales, Multiculturalism and Diversity, Retail and Hospitality
  • SectorsNot For Profit (NFP), Social Enterprise
  • LocationsMelbourne
  • Creation date
    Job posted on: 02 Dec 2019
  • Application deadline
    Applications close: 08 Jan 2020

Free to Feed is a not-for-profit social enterprise empowering refugees, people seeking asylum and new migrants with opportunities for employment, paid training and breaking down social barriers. Free to Feed’s advocacy is delivered through food-based activities – catering, community cooking experiences, team workshops and topical events.

We have an exciting opportunity for a passionate Sales & Event Coordinator in the Catering, Events & Partnerships team.

The role is the first point of contact for all enquiries and requests for catering and events. You will work both with the team and autonomously to meet organisational KPIs and deliver exceptional end-to-end customer experiences and help us create long-lasting social impact.

Our team is hands-on, energetic and not afraid to wear a few hats, ask for help or take independent ownership. If this sounds like a work environment for you, and if you’re detail-oriented, motivated to create and participate in exceptional hospitality experiences, and want to contribute to real social impact, then we want to hear from you!!

Key Responsibilities:

  • First point of contact for all organisational enquiries and requests for catering, workshops & events
  • Manage all community customer enquiries regarding bespoke event and catering, including quoting, contracting and logistics from enquiry to delivery
  • Provide all potential and landed opportunities with high-quality, memorable customer service
  • Manage and update the online booking system and internal booking management systems
  • Liaise with the team to anticipate the needs of customers and event patrons, with the aim to exceed their expectations of the Free to Feed experience
  • Responsible for driving revenue, monitoring and tracking sales targets, and providing fortnightly reports
  • Work collaboratively with the catering & events team and all other relevant departments including kitchen, participant well-being program and partnerships
  • Brief and support the event management team as required
  • Attend and actively contribute to weekly event planning meetings
  • Develop strategies to pursue warm leads, and cultivate existing relationships from one-off or occasional interactions into repeat sales
  • Contribute to Free to Feed’s expansion into the catering market by working closely with the catering & events team to drive growth in catering and bespoke events
  • Manage the company’s events schedule and coordinating services with our events team

Selection Criteria:

  • Demonstrates key Free to Feed values and believes in diversity and inclusion
  • Self-motivated with the ability to work well under pressure, independently and flexibly
  • Minimum 2 years' experience in a sales & events role
  • Communicates effectively, within a fast-paced environment to a close knit team and externally with clientele
  • Demonstrated interest and understanding of Food & Beverage service
  • Exceptional organisational, time-management and planning skills, with clear attention to detail
  • NFP/Social Enterprise/BCorp experience will be looked upon favourably, but is not a prerequisite

Values:

Our values are the foundation of our work and guide our decision making. It is a requirement that all staff and volunteers embody our values in all that they do. Our values are: Curiosity, Professionalism, Respect and Positivity.

How to apply

Please submit a brief I phone quality video (4 mins max) and your CV. The video should summarise a little about you that we won’t learn from looking at your CV and tell us why you would like to work at Free to Feed. We would also love to hear about something that you’re most proud of having done (personally or professionally) in your life, and why.

Applications should be submitted to hello@freeto.org using the subject line: Catering and Events Sales Coordinator Application via EthicalJobs by midnight on Wednesday the 8th of January 2020 with interviews in mid Jan.

Please note, previous applications have been gratefully received and kept on file for future roles within the team.

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