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Senior Support Worker (Trainer)



  • Are you a well-organised individual with leadership experience and great communication skills?
  • Are you empathetic, passionate, patient and creative?
  • Do you have experience supporting people with a variety of disability and behaviour support needs?

If yes, we would love to hear from you!


Jigsaw cares about our support workers and our support workers care about what they do!

We know that when we support our support workers it allows them to train our Trainees in the best way possible! Jigsaw is passionate about investing in our employees by providing competitive pay, ongoing training, career development opportunities and support when challenges arise! Jigsaw employees work both collaboratively and individually to kick goals and overcome challenges every day.

Join Jigsaw! Help Jigsaw reshape the pathway to employment for people with disabilities!

Learn more here https://jigsawaustralia.com.au/ 


Jigsaw is a not for profit organisation designed to break the cycle so many people with disability face – of never gaining entry to the workforce.

At Jigsaw, we believe people prepare best for work, through work and our mission is to ‘build an Australia in which people with disability are fully included in the workforce’.

At the heart of the Jigsaw model is a thriving document and data management business, providing a range of high-quality commercial services to corporate and government clients including Westpac, Coca Cola Amatil. This business enables us to provide a training pathway for people with disabilities to prepare for employment at their own pace and undertake award wage employment before transitioning to open employment.

Due to successful expansion, we are seeking an experienced and energetic Senior support worker that is ready to lead a small team of support workers, engage the community in the Jigsaw model and bring a wealth of disability support knowledge to our team!

Our holistic model allows for sustainable progress and success for our Trainees and staff!


A support worker role at Jigsaw is not just your average support worker role. Support workers at Jigsaw are referred to as trainers because of the unique way we train and support our participants.

The Senior Trainer role is hands-on and will involve the delivery of Jigsaw training as well as supervising and supporting a small team of Trainers to deliver training and work experience activities to Jigsaw participants to ensure the Jigsaw model is being followed and our training is individualised and engaging. They will also ensure all NDIS and company administrative tasks are completed consistently and to a high standard.

We are looking for someone who can bring a wealth of experience working with a variety of disabilities and behaviour support to guide our Trainers in day to day support to our Trainees with varying needs.

The role will involve communication with multiple stakeholders, including families, allied health professionals and the wider community.

We are growing our Adelaide hub and are looking for someone to grow with us. We are currently offering a casual position with work available up to 5 days a week Monday - Friday! There is also the possibility of a permanent position as we grow.


  • A passion for and experience with working with people with disability or in the allied health sector
  • Energetic and creative individuals who think differently about assisting others to achieve employment goals
  • Experience in supervising and providing training to develop individuals and teams
  • A proactive, forward thinker, who takes initiative to solve problems
  • Experience in supporting challenging behaviours and ability to apply a positive behaviour support approach to deescalate a situations
  • Excellent communication that allows for flawless customer services and administrative work
  • Auslan experience is desirable but not required
  • Possess a working knowledge of occupational health and safety practices


  • The person is the point
  • The power of YES
  • A hand up, not a hand out
  • Unbeatable workforce
  • We’re trailblazers
  • Where to next?


  • Have the right to work in Australia
  • Possess or be willing to obtain an NDIS Worker Screening Check
  • Possess or be willing to obtain a Provide First Aid (HLTAID003)
  • Possess or be willing to obtain a Working With Children Check
  • At least 2 years experience working in the allied health and disability industry and or relevant university degree


  • Competitive casual rate + Super + Salary packaging
  • Jigsaw employees receive tax-effective salary packaging opportunities, meaning you can increase the value of your take-home income.
  • Career development opportunities as the team expand both in Adelaide and interstate
  • Online and face to face training as required for the role

If this sounds like you please submit an application with your resume and cover letter so someone from our HR team can get in touch!

Jigsaw is empowered by Fighting Chance Australia.

How to apply

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