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Microsoft Dynamics 365 Development Lead

The Fred Hollows Foundation
  • Respected international organisation, positive brand recognition
  • Full-time, Permanent - Flexible work arrangements, Located in Sydney


Come and join our international development organisation, working to eradicate avoidable blindness. Currently operating in over 25 countries throughout Australia, the Pacific, Africa, South Asia and Southeast Asia, The Foundation has restored sight to over two million people worldwide. We have an ambitious five-year strategic plan that aims to take The Foundation even closer to realising our vision of a world in which no person is needlessly blind and Indigenous Australians exercise their right to good health.


You are a Microsoft Suite guru! You take pride in providing technical advice and support to a broad range of stakeholders at varying levels while being equally comfortable rolling up your sleeves to deliver changes yourself. You understand the importance of providing clear and practical support for the complex needs of your stakeholders while managing their competing priorities. You may not have NFP or international development experience but are ready to utilise your skills towards making a social impact!


The Microsoft Dynamics 365 Development Lead is responsible for leading the ongoing development, support, and implementation of Dynamics 365 in various roles at The Fred Hollows Foundation, as well as participating in other technology projects using Microsoft technologies including Azure, Office 365, SharePoint online and the Power Platform tools.


  • Designing, extending/building, and maintaining The Foundation’s Dynamics 365 NFP Accelerator implementation for the needs of The Foundation. This includes a suite of Dynamics and PowerApps forms, Dataverse entities, custom business workflows, custom actions, and plugins.
  • Conducting regular review and feedback sessions to identify gaps and future business needs to support ongoing improvements and developments in Dynamics and O365.
  • Educating team members and other colleagues on best practice in the Dynamics 365 development.
  • Participating in or leading the technical implementation of other Microsoft Dynamics 365 modules or functions.
  • Extending and maximising use of Microsoft technologies including Azure, Office 365, SharePoint, and the Power Platform tools.
  • Collaborate with business and IT teams to support new business systems, integrations, and process changes to continually improve organisation data capture, data hygiene and data usage for facilitation of improved business decision making
  • Other tasks as requested by your manager


  • Strong experience in D365 development
  • Strong experience in D365 customisation and integration development.
  • Strong experience in educating, supporting, and engaging with business users in the rollout of D365 systems.
  • Demonstrated ability to design, build and implement solutions using D365 modules with customisations.
  • Demonstrated ability to guide, coach and mentor colleagues in D365 best practice solutions.
  • Strong experience in the usage of the MS Power platform with both SharePoint and D365

Highly Desirable

  • Project management of small succinct projects
  • Experience with Agile development and project management
  • Experience with more complex development (.Net or similar)
  • Degree in Computer Science, IT, or similar degree qualifications

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive while balancing family or personal commitments, we have several programs in place to support you.

These include:

  • Doing meaningful work that will help shape the lives of those living in communities
  • Flexible work environment – we focus on output not hours
  • Generous leave allowances, including time of for cultural significant/ceremonial leave
  • Ongoing commitment to your continuous learning and career development

To find out more about our benefits click here


If this opportunity appeals to you and suits your skills, we would love to have a confidential conversation with you. Please reach out to our Talent Acquisition Specialist, on employment@hollows.org using the subject line: Microsoft Dynamics 365 Development Lead enquiry via EthicalJobs. Kindly note that CV’s will not be considered through this email address.

Aboriginal and Torres Strait Islander people are encouraged to apply for this position.

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

A position description is attached.

How to apply

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