• Join a tribe of game changers!
• Lead our team to success!
• We don't want you to fit in, but for you to stand out!

About the Role:

Reporting to the Service Area Manager, the Assistant Service Area Manager – Local Area Coordination will play a central role in providing exemplary leadership, supervision, support and mentoring to the mobile Local Area Coordinator (LAC) teams across our footprint.

About the Role:

• Assist with the management of the day to day operations of the allocated LAC team and provide advisory decision-making support and assisted problem-solving
• Day-to-day coordination of the regional LAC team to ensure effective and efficient use of personnel to meet the needs of the community
• Ensure all LACs provide a consistent, holistic and proactive goal-orientated approach to planning services to promote personal capacity building, community participation and achievement of participant's chosen lifestyle
• Work closely with the Manager Capacity Building and Engagement and the Service Area Manager to ensure all local community capacity building initiatives are implemented and service outcomes and KPI's are met
• Ensure excellent customer experience is provided by all staff to create a lasting positive impression

About you:

• Demonstrated experience in supervising a medium-sized team
• Passion for people management and experience in growing a self-sufficient workforce with high energy, enthusiasm, and commitment to excellence
• Ability to travel interstate and stay away from home at least two nights every month if necessary
• Demonstrated sound resource management with a high-level understanding of business viability needs
• Demonstrated experience and a high level of understanding of the Disability sector
• Ability to read reports, interpret data, categorise risk, develop and implement sustainable corrective actions
• Ability to think and act at a strategic level and successfully drive and implement change
• Well-developed written and oral communication skills e.g. negotiation skills; facilitation and presentation skills; and preparing reports, presentations, and plans
• High-level computer skills with the ability to problem-solve and address inevitable system interruptions to ensure business continuity and well-developed computer skills, including proficiency with MS Office programs particularly, Outlook, Word and Excel

For brownie points:

The ideal candidate will have a diploma in management or similar.

Work Perks (the goodies!):

• Truly flexible and supportive work environment – we walk the talk
• Be part of an organisation who’s shaking up the people care industry
• Backed by a training and development team committed to your continuous learning
• Keeping health and well-being at the top of mind, take advantage of our Employee Assistance Program
• A chance to be recognised and rewarded
• We’re on the good side, supporting people to live vibrant, healthy, independent and connected lives
• Plus, meaningful experiences where you know you are making a positive impact in the local community every day

And so much more!

When successful, you will be required to undertake a criminal records check in accordance with legislation and have the right to work in Australia.

Variety is the spice of life - everyone is welcome and everyone matters at Feros Care. We are proud to be an inclusive organisation, embracing all people, regardless of ethnicity, culture, gender, identity, sexual orientation or disability.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Xanthe Turrell on 07 5669 0559 (option 3), quoting Ref No. 882661.

For more information refer to the Position Description.