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Client Support Officers x2 - Morwell

Family Safety Victoria

The Client Support Officer is a position in each Support and Safety Hub (Hub). The position is the first point of contact for people accessing the services of the Support and Safety Hub (Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Hub workforce to address client needs at first contact and provide tailored responses to client enquiries. 

The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role. 

Are you

  • Committed to providing high quality service delivery to vulnerable clients?

  • Able to communicate sensitively and effectively in complex and challenging situations?

  • A high performing team player with a collaborative approach? 

A full position description is attached below.

How to apply

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