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Contact Supervisors - Melbourne / Geelong

Family Contact Service

Purpose of the role:

  1. To provide a supervised child contact service in a safe, neutral and welcoming environment in a flexible manner to meet the needs of clients.
  2. To offer the highest possible standard of contact supervision and facilitation, employing maximum monitoring techniques and minimal intrusiveness.
  3. To put in place boundaries and safety measures in a sensitive and respectful manner, having regard for the individual needs of each service user.
  4. To enable children to maintain relationships with their family through participating in safe and professionally monitored contact visits.
  5. To provide families with the opportunity to have contact in a comfortable and relaxed setting agreed by all parties. This has a direct impact on the quality of the visit.
  6. To treat each individual with dignity and respect.
  7. To ensure the safety and welfare of children during contact.
  8. To meet the needs of very challenging and complex families.

Principal Duties & Responsibilities of role:

Your duties will include, but are not limited to:

  • Provide supervision and facilitation of contact to a high standard for referred clients in a flexible manner.
  • Develop and maintain working relationships with children, parents and wider family, carers and social workers.
  • Maintain written records/files of observations in a confidential professional manner. Have strong writing skills.
  • Have an understanding of attachment and bonding and describe parenting skills.
  • Participate in regular supervision, on-going professional development and training.
  • To work as part of the professional team at the Family Contact Service and contribute to on-going service developments.

A relevant qualification in social work, Youth Work, Welfare or another related discipline or experience is required with experience supervising a child's time with a parent or significant other.

Current working with children check is required.

Any other reasonable duty as directed by the Employer.

Applicants who have experience in child protection or family services are highly sought.

Most shifts required are some weekdays and mostly weekends on a casual basis at the social and community services industry pay rates and superannuation is paid. FCS is an outreach contact service meaning all contact will occur in the community in child friendly facilities that are deemed safe for the child ie child play centres.

Potential staff must have a current registered and road worthy vehicle with comprehensive insurance and be prepared to use their own vehicle to transport children to and from supervised contact when required which is not often. The residential parent is always encouraged to transport the child and or children to and from the supervised sessions.

How to apply

Do NOT click apply now.

Please apply, nominating two work-related referees and providing a current resume and a cover letter detailing your experience relevant to the above. Positions are casual. Please post applications to P.O box 6646 Point Cook Victoria 3030. Previous applicants need not apply.


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