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Campaign, Data and Insights Specialist - Hobart / Melbourne / Sydney

Engage & Experience
  • Flexible contract arrangements for the right person (0.6-1 FTE, Contract or Permanent)
  • Flexible location: position can be based in Hobart, Melbourne or Sydney

About us

Engage & Experience is a consultancy that supports charities to increase revenues through improved supporter experience systems and processes. We are leaders in regular giving programme optimisation and support our charity clients to overcome complex direct marketing challenges with our unique blend of fundraising, data and technology expertise and through complete, practical, achievable and best practice frameworks that take in CRM, Campaign Management, Payment Optimisation and Business Intelligence.

We are first and foremost, Individual Giving fundraising specialists, and also technology, change and project governance consultants. It is this dual expertise that means we “speak fluently in both languages - strategy and delivery.”

We also developed​ ​Recurring Insights​,​ ​a cloud-based business intelligence solution for fundraising charities to optimise their campaigns to increase their donations and profits.

About the role

We are looking for a consultant to join our managed services team, supporting a growing roster of charity clients to whom we provide combined data and insights, campaign management and BAU development services.

The role will provide expert support to our CRM managed service clients, supporting the effective planning, targeting, execution, insights and continual optimisation of Individual Giving campaigns and supporter lifecycle CRM processes.

Most of our team, including our Lead Technical Consultant to whom this role will report, are based out of our Hobart office. As such, Hobart would be our preferred location, but we are also happy to consider candidates based in Melbourne or Sydney.

Job purpose

As Campaign, Data and Insights Specialist for Engage & Experience you will be responsible for providing consultancy database, campaign and supplier management services to some of Asia-Pac’s leading regular giving programmes.

You will work with a variety of organisations and causes, fundraising channels and suppliers utilising various technology stacks and CRM platforms including Raiser’s Edge, Salesforce, Microsoft Dynamics and Clarety Community.

On behalf of our clients you will often act as campaign coordinator as well as data and insights lead, along with providing sound business analysis that drives continual improvement to supporter lifecycle processes.

Experience

Essential:

  • Minimum 5 years in individual giving fundraising
  • Strong Raiser’s Edge experience
  • Expert in Excel and data handling practices
  • Experience with various marketing automation tools
  • Campaign and 3rd party campaign supplier management experience

Bonus:

  • Experience in Salesforce NPSP and/or Microsoft Dynamics CRM
  • Working knowledge of SQL, SQL queries and data modelling
  • Experience in data analytics or data science
  • Understanding of coding methodologies and practices

A position description is attached.

How to apply

Please forward your applications to contact@engageandexperience.com.au, using the subject line: Campaign, Data and Insights Specialist - Hobart / Melbourne / Sydney application via EthicalJobs.

Applications close 31 May 2020.

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