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Rostering Officer

Endeavour Foundation

We are:

We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation. While we have been around for over 65 years, we understand the importance of continuing to imagine what's possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high performing team members who will embrace and drive our purpose and values forward.

The role:

The Rostering Officer supports the review, coordination and optimisation of staff rosters within an allocated Service Delivery region. The purpose of the role is to enable staff mobility and scheduling of staff to meet the needs of our customers.

  • Ensure rostering and scheduling of services is logistically sound, efficient and an effective use of staffing resources
  • Assist with regular reports to the business to show the status of rostering activities against objectives
  • Proactive Customer Service in the provision of suitable solutions in a fast paced environment
  • Day to day rescheduling to cover unplanned changes in employee availability including sick leave, personal leave and emergency replacement or backfilling requirements
  • Allocating shifts with consideration to the compatibility of customers and employees, including skills, cultural, spiritual and lifestyle preferences

All about you:

  • Demonstrated high level written and verbal communication skills.
  • Demonstrated high level competence in computer applications, i.e. Microsoft Office Suite relevant to the role to ensure work is completed in a professional, accurate and timely manner.
  • Ability to keep a customer focus, and ensure customer needs are met and customer relationships are developed and maintained.
  • Must have a sense of ownership and total accountability on duties undertaken.
  • Proven ability to work in a team environment and build collaborative relationships with customers and colleagues to achieve optimal business outcomes.
  • Proven ability to prioritise workload and multi-task to ensure work commitments are fulfilled in a timely manner.
  • Demonstrated experience in a Rostering, Payroll or Customer Service centre environment. Experience in using Carelink+ (desirable).

What we offer you:

  • Attractive salary packaging and novated leasing options
  • Corporate health insurance plans, and discounts with our corporate partners
  • Ongoing professional development
  • Employee Assistance Program
  • Arrange of different roster arrangements
  • Paid parental leave
  • Onsite cafe
  • Onsite secure car park options

How you can join #team possible:

Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).

Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority.

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