• Encircle - Lawnton & Kedron - 0.9 FTE (Permanent)
• SCHADS Level 6 + Salary Packaging

Encircle has been supporting individuals and families across the Moreton Bay and Brisbane North regions for over 35 years. We are committed to creating a community where everyone can thrive—an inclusive, flexible, and supportive environment where everyone is welcome and everyone belongs.

Our work is guided by our values of compassion, integrity, respect and trust, which shape how we support our community and each other every day.

Our team is passionate about making a difference. We support people through complex challenges and empower them to achieve meaningful outcomes, working with energy, curiosity, professionalism and optimism.

About the Team

The Counselling and Families Team delivers counselling and family support services funded by the Queensland and Australian Governments.

Our Family Support and Young Parents programs are designed to create positive, lasting change for children and families—strengthening relationships, supporting parenting capability, and improving child development outcomes across Brisbane North and Moreton Bay.

About the Role

We are seeking an experienced and values-driven Families Coordinator to lead our Families Team.

This 0.9 FTE role, based across Lawnton and Kedron, is responsible for:

• Leading, mentoring and supervising a multidisciplinary team of 7
• Managing day-to-day service delivery operations
• Coordinating Families programs in line with funding requirements and KPIs
• Supporting high-quality therapeutic interventions for individuals, couples and families
• Developing and implementing operational plans aligned with Encircle’s Strategic Plan
• Ensuring compliance with organisational policies and driving continuous improvement

You will work closely with the Counselling and Families Manager to deliver high-quality, responsive and community-focused services.

About You

You are a values-driven leader who demonstrates compassion, integrity, respect and trust in your work with clients, colleagues and stakeholders.

You will also bring:

• Excellent organisational skills with the ability to prioritise and manage competing demands
• Strong decision-making skills and attention to detail
• Proven ability to lead, coach and supervise staff
• Highly developed administrative, reporting and computer skills
• Experience managing complex stakeholder relationships
• Excellent interpersonal and communication skills across diverse audiences

Qualifications & Experience

• Relevant tertiary qualification (essential)
• Postgraduate qualifications (highly regarded)
• Eligibility for relevant professional membership
• Minimum 5 years clinical experience
• Minimum 2 years leadership experience

Key Selection Criteria

• Demonstrated understanding of social justice principles
• Proven ability to lead and supervise a diverse professional team
• Strong experience managing client records, data collection and report writing
• Understanding of the needs of diverse communities, including Aboriginal and Torres Strait Islander peoples, CALD and LGBTIQA+ communities
• Ability to apply a range of therapeutic interventions within a strengths-based framework
• Experience working with vulnerable individuals and families using a community development approach

Why Join Encircle?

• SCHADS Level 6 + salary packaging benefits
• Work across two community-based locations (Lawnton & Kedron)
• Be part of a values-led organisation making genuine community impact
• Supportive, inclusive and purpose-driven team culture
• Opportunity to lead and shape meaningful service delivery

Encircle is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people living with a disability.

How to Apply

To submit your application please click 'Apply Now' by the closing date.

Please note:

• Applications will be reviewed as received
• Interviews will be conducted during the advertising period
• Applications via agencies will not be accepted
• All applications are treated in strict confidence