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Operations Manager - Katoomba

Central Tablelands and Blue Mountains Community Legal Centre

CTBMCLC is a community legal centre that strives to provide quality legal services. In order to do so, we embrace new technology, and need an Operations Manager who thrives on learning as well as supporting others to learn new skills.

This is a permanent part-time (21 hours a week) position. Please note that there is no application deadline as we are looking for the right fit for this position, so please apply as soon as possible. We are now looking for someone to commence ASAP. Interviews will be conducted on a rolling basis so please apply as soon as possible.

The primary role of the Operations Manager is to maintain the overall functioning of the Centre on a day to day basis including, the provision of operational assistance to staff, and assistance with meeting compliance requirements such as accreditation standards and funding agreements. The role also entails identifying funding opportunities and drafting funding applications.

The Operations Manager is also responsible for workplace health and safety. Other duties may be required as directed.

As CTBMCLC is a relatively small team, excellent communication, self-awareness and attention to detail are essential attributes for this role. The Operations Manager works closely with the Centre Director/Principal Solicitor to ensure smooth running of the centre. A high level of initiative and organisational skill is required for this position.

Please note that we consider being double vaccinated an inherent requirement of working at our centre.

Selection Criteria


  1. Operational Management
    1. experience managing service delivery in the context of community legal sector needs (or similar community-based experience), funding bodies’ requirements, service agreements and organisational strategic direction.
    2. Demonstrated experience in managing an office including management of staff, administrative management and program development.
    3. Experience in researching and working with data, both internal and external, to support the development of funding applications and service development
  2. Financial specific knowledge – a sound knowledge of budget development, monitoring and reporting in accordance with relevant compliance requirements.
  3. Leadership – able to motivate and help workers understand and perform their role in meeting program needs and encourage workers to contribute to program improvement. Able to work collaboratively across all management areas in the organisation.
  4. Emotional Intelligence – ability to identify, assess and manage oneself and the impact of actions on others, to appreciate difference and to build confident professional relationships with team members to enable effective performance management processes.
  5. Communication – highly developed written and verbal communication skills. Able to communicate with a variety of key stakeholders e.g. funding bodies, local, state and national networks in a confident and professional manner in a variety of ways.


  1. Experience working in, or knowledge of, community legal centres.
  2. Knowledge of and experience with MS Sharepoint and Teams.

A position description is attached.

How to apply

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