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Digital Communications Officer

Eating Disorders Victoria
  • Part time 0.8EFT (4 days)
  • Fixed term 12-month contract (ongoing subject to funding)
  • (SCHADS): Level 3 - Salary sacrifice arrangements apply

ABOUT Eating Disorders Victoria

Our Mission: To assist all Victorians impacted by eating disorders to access the information, support and services they need throughout their journey, from discovery to recovery.

Our vision: Victorians affected by an eating disorder have timely access to the information, support and services that they need to inspire hope and ensure the earliest possible recovery.

Our Values: We embrace the following values to underpin our mission: Connection, Courage, Optimism, Perseverance.

Eating Disorders Victoria (EDV) is the leading community organisation helping Victorians understand and recover from eating disorders. A trusted source of support since 1983, EDV delivers a broad range of free and low-cost community services that respond across the breadth of the eating disorder experience – from discovery to recovery.

Our services exist to:

  • Guide Victorians to the services needed for timely, evidence-based care
  • Share with Victorians the skills developed by those who have experienced and recovered from eating disorders
  • Provide Victorians with innovative community programs that aren’t available elsewhere
  • Be a voice that guides Victorian stakeholders (health professionals, community leaders, decision makers) to the knowledge required to strengthen the broader system of care

Our services are for individuals affected by eating disorders, as well as the families, communities and professionals that support them.

EDV’s work is proudly informed by lived-experience, as well as the expertise of health professionals and evidence-based approaches. We are a strong voice for lived experience and actively advocate for our community at local and national level.

What EDV can offer you

  • Collaborative, innovative and passionate workplace culture
  • Opportunity to grow your skills in a supportive environment
  • Flexible working arrangements
  • Salary packaging
  • Staff lived experience group support (if applicable)

ROLE STATEMENT

This role is responsible for using EDV’s communications and marketing tools to support the current strategic plan, promote EDV services and support the Communications Manager in day-to-day activities. The successful candidate will have an understanding of the mental health sector and the impact of eating disorders.

KEY ACCOUNTABILITIES

We are looking for someone with a can-do attitude, who works well in a team, is willing to bring new ideas and is happy to hone a broad skill-set. You will take responsibility for the following areas:

Communications and Marketing

  • Social media content creation, engagement and reporting (Instagram, Facebook, Twitter, LinkedIn, TikTok). Includes creation of video content
  • Graphic design using Canva (knowledge of the Adobe suite also useful)
  • Podcast editing and distribution
  • EDM creation and distribution through Campaign monitor
  • Website management (WordPress) and content creation for www.eatingdisorders.org.au 
  • Investigate and implement opportunities to enhance brand awareness and raise local community support of eating disorders
  • Effectively market a range of services
  • Support the creation of key organisational publications, including the Annual Report

Fundraising

  • Support the coordination and implementation of digital fundraising campaigns
  • Support the coordination of implementation of in-person fundraising events
  • Support ongoing donor communications and retention

Other

  • Attend staff meetings, and other internal meetings; keep up to date with EDV news and sector developments
  • Other duties consistent with position as directed by the Communications Manager

KEY SELECTION CRITERIA

Essential

  • Currently studying or completed tertiary qualifications in communication, marketing, PR or similar; OR Relevant experience in the field of communications, marketing and fundraising
  • Excellent written and verbal communication skills
  • Experience creating content for social media and growing audiences
  • Graphic design skills
  • Understanding of the complexities of eating disorders and the impact they have on individuals and society
  • Highly developed interpersonal skills with the ability to communicate organisational tone effectively

Desirable

  • Experience in implementing social media, communications and or marketing strategies
  • Experience in community fundraising
  • Experience working in the non-for-profit sector
  • Experience using Salesforce
  • Understanding of SEO and SEM

CONDITIONS OF CONTRACT

  • The position will be based at the EDV office on Level 2 of the Magpies Community Centre (corner Lulie and Abbot Streets, Abbotsford). Please note due to COVID-19, there are restrictions to onsite working and currently working from home arrangements are in place. The role offers some flexibility with working from home in the long-term
  • Normal working hours will be during Monday to Friday, 9am to 5pm
  • Other conditions as mandated by the Fair Work Act
  • Subject to satisfactory Working with Children Check, National Police Check and completion of Conflict of Interest Declaration
  • Probationary period will apply (3-months)

Ethical requirements: All EDV staff are required to adhere to the EDV Code of Ethics, Code of Conduct, Core Values and guiding principles and relevant organisational policies, practices and guidelines.

Wellness criteria: EDV values the lived experience of volunteers, staff and board members in the organisation. For anyone who discloses a history of a mental illness, including eating disorders, we recommend a two-year recovery period and a ‘Declaration of Wellness’ so that all connected with EDV are able to look after themselves and be supported.

Applications

To apply, please click the 'Apply Now' button and include a resume, cover letter and response to the Key Selection Criteria. Please combine these as a single document. Direct applications to EDV via email will not be monitored.

We encourage applications from all backgrounds and communities, and are committed to having a team that is made up of diverse skills, experiences and abilities. Lived experience of an eating disorder or any mental health issue is also welcomed.

For more information about the role and working at EDV contact Breanna Guterres, Communications Manager on [email protected] using the subject line: Digital Communications Officer enquiry via EthicalJobs.

All applications are assessed as they are submitted, so please apply ASAP. 

How to apply

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