• Part time (0.6 FTE) ongoing position, with flexibility to work additional hours as required
• Join the passionate team at headspace Dandenong, dedicated to supporting youth & families
• Competitive Hourly Rate + Super + Salary Packaging benefits of up to $18,550

headspace Dandenong is looking for a dedicated Administration Coordinator to join our team and play a pivotal role in enhancing our service delivery and operational efficiency.

As our Administration Coordinator, you’ll be the driving force behind our centre’s daily operations. From managing essential services to ensuring high-quality client interactions and compliance, you’ll play a key role in enabling our multidisciplinary team to deliver outstanding care.

Key Responsibilities:

• Assist the centre manager to coordinate the administration team in providing high quality, responsive and accurate reception and administrative duties
• Manage IT services and support, facilities, stationery and supplies
• Maintain medical records, process Medicare claims and reconcile income
• Ensure timely, high-quality reporting and communication with all stakeholders
• Collaborate with the Centre Manager to maintain quality and safety standards
• Assist in the induction of all new staff and in the recruitment function, as required

To view a copy of the full Position Description, click here.

About you

You’re an organised multitasker with a knack for keeping things running smoothly. Your interpersonal skills shine when working with a diverse group, particularly young people. With a solid background in office administration—preferably in a health setting—you’re adept at supporting teams and handling sensitive information with discretion.

What you bring:

• Substantial experience working in a similar role, preferably within a medical or health setting
• Ability to communicate with and support young people and their families with complex needs
• Strong organisational skills, with the ability to prioritise and manage your time effectively
• Advanced computer skills and familiarity with clinical and billing software, e.g., episoft
• Certificate IV or Diploma in a relevant discipline (highly regarded)

What we offer

EACH is the lead agency for headspace. At EACH you'll be supported to be your best.

We provide:

• Flexible work arrangements to support a positive work-life balance
• Competitive remuneration and conditions including generous leave options
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment
• Professional development, mentoring and access to evidence-based resources
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Access to large, well-resourced working facilities including on-site parking
• Support through a comprehensive Employee Assistance Program
• 5 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

Join us at headspace

headspace is the National Youth Mental Health Foundation with EACH being one of the lead agencies. Each year, we help thousands of young people, and their family and friends, access vital support through our headspace services in over 145 communities across Australia, our online and phone counselling services, our vocational services, and our presence in schools.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Additional information

We look forward to learning more about you and what you can bring to this role.

If you’d like more information, please contact Deirdre Brown, headspace Service Manager at [email protected], using the subject line: Administration Coordinator enquiry via EthicalJobs.

A position description is attached.

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!