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Crisis Intervention Counsellor

DVConnect
  • Part Time Position/s available
  • Close to the Brisbane CBD with on-site parking
  • You will be joining a family friendly, caring and committed team

We are seeking flexible, friendly and motivated staff to join our amazing team and fill a number of shifts on our Womensline.

Your New Role

As a Crisis Intervention Counsellor your new role will involve being the primary point of contact for the majority of our callers on the Womensline.

You will:

  • Provide information and referral
  • Provide Crisis Counselling and intervention support
  • Advocate for clients to access appropriate support and referral pathways
  • Arrange safe accommodation for women and children

The majority of shifts we are currently seeking to fill are in the evening, with a finish time of 11pm at the latest.

What you need to succeed

  • Tertiary qualifications in the areas of Social and Behavioural Sciences or consideration will be given to other appropriate qualification(s) with 2+yrs experience.
  • Demonstrated ability in working with women who have experienced domestic and family violence preferably within in a crisis context
  • Demonstrated understanding of feminist practice and how this is used as a framework to understand and respond to the gendered nature of violence against women and children
  • Well-developed oral and written communication skills including the ability to communicate effectively with a diverse range of cultural and social groups
  • Demonstrated ability to work in a fast paced and high demand work environment, maintain composure and effective engagement with clients in crisis
  • Knowledge or ability to rapidly acquire knowledge of services within the domestic violence sector, including services that provide legal assistance, housing options and domestic violence support throughout Queensland
  • Demonstrated ability to work independently, however with highly developed team work skills and with a flexible, friendly and positive approach
  • Sound IT skills and experience working with a variety of databases
  • Some flexibility with hours and number of shifts can be provided, however the ability to work a variety of shifts including at least 1 overnight shift a fortnight is a requirement for these roles.

Why join DVConnect?

  • Friendly, supportive and passionate team who are making a difference in the lives of people impacted by domestic, family and sexual violence
  • Family friendly workplace with flexible working arrangements
  • Competitive salary and benefits including salary packaging, meal and entertainment card and discount program available.
  • 3 week training and induction program and opportunity for on-going professional development
  • On-site parking
  • EAP and professional supervision provided

DVConnect is an equal opportunity employer and we encouraged applications from those who are under-represented in the workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

All applications will be treated on their merits. Please note those applications without a cover letter addressing the selection criteria and/or the right to work in Australia cannot be considered. We thank you for your application however only those shortlisted will be contacted.

For more information refer to the POSITION DESCRIPTION.

How to apply

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