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General Manager - Family Services

drummond street services

Drummond Street is committed to ensuring our workforce reflects the communities we work within.

First Nations People, LGBTIQ+ people, people with disability, people of colour, public housing residents or people with a lived experience are encouraged to apply.

Drummond Street is committed to prioritising child safety and maintain an understanding our Reportable Conduct Scheme responsibilities

About the role

drummond street services (ds) delivers responsive, intentional and evidence-based prevention, early intervention and treatment programs, within a public health framework. We strive to build and enhance the innate resilience of children, young people, adults, their families and communities and to increase protective factors. Growth in our services has led to a range of new exciting opportunities to join our team, including the General Manager, Family Services.

Providing leadership to teams of diverse, intersectional and multi-disciplinary practitioners delivering innovative mental health and wellbeing Family Services, the General Manager will lead services across the Northern, Western and Barwon Region Communities. Based primarily in Carlton, with two direct reports, you will also work across our sites in Collingwood, North Melbourne, Epping, Wyndham, Brimbank and Geelong.

Ideal candidates are passionate, committed to social justice and cultural safety, are trauma informed and are affirmative of all children, young people, families, adults and communities. Confidently holding accountability for the performance of our programs, you strive for quality services, including thorough contractual and reporting requirements, program and client risk and safety, and our evaluation practices.  

A highly competitive salary package plus salary sacrifice opportunities will see you well remunerated.

Your Responsibilities

  • Manage the delivery of our high-quality diverse Family Services in each region, building place-based responses, with a focus on supporting both established services, and driving the implementation of new programs and services that promote family and child wellbeing across a spectrum of universal and targeted early intervention, treatment and recovery orientated services.
  • Lead and inspire high performance teams by engaging staff, setting clear direction and performance expectations
  • Contribute to and foster a positive and affirmative team environments
  • Ensure funders and other stakeholders are aware of the needs and aspirations of the communities we serve and understand our work
  • Coordinate, collate and prepare reports for funders
  • Ensure performance targets are met and that data and evaluation material is collected and input into our client information systems consistently and in a timely way

About you

  • Use collaborative leadership and management techniques to support and empower team members
  • Bring experience and confidence to your leadership, ensuring our staff group reflects the communities we service by upholding cultural safety for staff and in our service practices
  • Demonstrate a strong understanding of child and adolescent development, whole of family practice, recovery-oriented trauma informed practice and the impact of structural disadvantage on individuals, families and communities, such as racism, sexism, Islamophobia, homophobia or transphobia
  • Manage multiple contracts using project management skills and stakeholder engagement strategies
  • Build new opportunities and sustainability through income generation and tender writing

Selection Criteria

Please address the following Essential Selection Criteria for your application to be considered.

Essential

  • Qualifications in Social Work, Family Therapy, Psychology, or another relevant qualification, as it relates to the position responsible for leading a multi-disciplinary team
  • Demonstrated knowledge and application of therapeutic & supportive approaches for families, children and young people with focus on prevention, early intervention and treatment.
  • Demonstrated knowledge of complex trauma and recovery approaches to intervention.
  • Demonstrated experience building place-based responses that promote family and child wellbeing across a spectrum of universal and targeted early intervention, treatment and recovery orientated services.
  • Ability to contribute to the organisations culture, people, research, best practice and sustainability including income generation, along with high level written skills, including reports and funding submissions.
  • Demonstrate your genuine interest and commitment to collaborating with First Nation, LGBTIQ+, and people of colour. Use examples.
  • Minimum of three years’ experience in successfully leading and managing highly dynamic teams.
  • Victorian driver’s license 

Desirable

  • First Nations People, LGBTIQ+ people, people with disability, people of colour, public housing residents or people with a lived experience are encouraged to apply.

To discuss your application, please contact Jemma Mead on 03 9663 6733 or email jemma.mead@ds.org.au, using the subject line: General Manager - Family Services enquiry via EthicalJobs.

A position description is attached.

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