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Complex Trauma Practitioners x3 - Redress and Restore Programs

Drummond Street Services
  • DS is committed to child safety and strictly adheres to the Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of our clients is our core focus. All staff must undergo thorough recruitment process including screening and providing evidence of current Working With Children Check and National Police Check.
  • First Nations People, LGBTIQ+ people, people with disability, people of colour, public housing residents or people with a lived experience are encouraged to apply.

Drummond Street provides trauma informed, recovery-oriented counselling services that are accessible, client-focused and meet the needs of clients, their families and carers for survivors with survivors of institutional child sexual abuse making an application to the National Redress Scheme and to survivors who are using Restore-Victorian Redress Counselling Service. 

Utilising face-to-face, online, phone, in-home and in-community platforms to meet the diversity of clients' needs across Metro Melbourne and surrounds, the service will support whole-of-person counselling, case and practical support, offering a recovery model of support that is flexible, compassionate, respectful, empowering and holistic.

Your role as Complex Trauma Practitioner

Drummond Street Services is seeking:

  • Complex Trauma Practitioner to join their Redress and Restore service
  • Full-time or Part-time
  • Contract basis until the end of June 2024. 
  • Based in Inner Northern region (Carlton & Coburg locations), with travel with metropolitan Melbourne and regional Victoria required
  • Reports to the Senior Complex Trauma Practitioner  

You are a skilled practitioner who is looking to become part of a team committed to social justice and to share their knowledge to support recovery-oriented practice that centres the voice of survivors and people who have experiences of trauma due to systemic harms of institutions. You'll be excited by the opportunity to collaborate with a trans-disciplinary, trauma informed team to ensure delivery of high quality, client led counselling and support services to promote positive change.  

About Drummond Street Services  

drummond street services (DS) is a not-for-profit, non-denominational agency that has over 130 years in the development and delivery of innovative services that strengthen families and communities with a strong focus on evidence-based/informed practice and across the prevention, early intervention, treatment and recovery spectrum of universal and targeted support. We supported survivors to tell their story to the Royal Commission Into Institutional Responses to Child Sexual Abuse and continue to support survivors to seek justice.

Redress Support and Restore

Redress Support and Restore assists people to safely prepare for and engage with the National Redress Scheme and to access counselling and psychological care, a Direct Personal Response and financial assistance once they have accepted an offer from the Scheme. We provide services that are accessible, client-focused and meet the needs of survivors of institutional child sexual abuse, their families, loved ones and carers. The service offers a model of support and advocacy that is flexible, compassionate, respectful, empowering and holistic with the aim of addressing individual client needs. 

Selection Criteria


  • Tertiary qualification in a relevant field (i.e., Psychology, Social Work, Mental Health), along with other training and experience related to delivery of trauma informed counselling services for people who experience complex trauma, with a specific focus on survivors of institutional child sexual abuse
  • Current Accreditation with a relevant professional body, e.g., APS, AASW 
  • A minimum of five years’ experience in the counselling, family services and/or mental health sectors
  • Demonstrated knowledge and experience of delivering counselling for people who experience complex trauma and recovery approaches to intervention
  • Demonstrated knowledge and application of a range of therapeutic approaches for individuals, couples and families.
  • Demonstrated experience with providing interventions that support individuals and families with multiple and complex needs such as mental health, family violence and drug and alcohol issues
  • Demonstrated genuine interest and commitment to collaborating with LGBTIQA+, First Nations, people of colour, people with disability, with a focus on public housing residents in a way that is affirming.

How to apply for this job

Please click Apply Now and follow the instructions.

To discuss your application contact Vicki Khouri, on 03 9663 6733 or vicki.khouri@ds.org.au using the subject line: Complex Trauma Practitioners x3 - Redress and Restore Programs enquiry via EthicalJobs.

A position description is attached.

How to apply

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