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Disability Advocate - Team Leader

Disability Resources Centre

The Disability Resources Centre (DRC) is a member-driven organisation managed and staffed by people with disabilities. We are currently funded to provide individual advocacy for adults with disability in the Melbourne Metropolitan and outer South-East areas. We also work on systemic issues and conduct and support campaigns that aim to provide long-term benefits for many people.

Working closely with the Executive Officer, this part-time (0.7FTE) role will be responsible for overseeing the Individual Advocacy program and leading a small team of Disability Advocates. This individual will have a direct experience of disability and can demonstrate a commitment to the rights and empowerment of people with disabilities.


The successful candidate will have some experience in leading people, values open collaboration and displays a high level of personal integrity and professionalism. Monitoring workloads of staff, identifying and communicating emerging issues and opportunities and ensuring adequate debriefing and support is part of this role.


The Team Leader will be responsible for managing the day-to-day operations of the Individual Advocacy program including coordinating inquiries, referrals, intake and wait lists. This also involves review and auditing of client files and documentation to ensure compliance with relevant Standards. The Team Leader will play a role in continual improvement, completing quarterly data statistics and complaints reporting.

Individual Advocacy:

Representing and/or assisting adults with disabilities to represent their own views, needs and expectations to disability service providers, mainstream service providers, governments, statutory authorities and other bodies as required.


Other duties may be required to achieve organisational or position specific objectives.

Key Selection Criteria:

  1. Direct experience of disability and an understanding of disability issues for others living in the community.
  2. Demonstrated commitment to the rights and empowerment of people with a disability.
  3. Well-developed communication and interpersonal skills, both verbal and written.
  4. Able to communicate effectively with people with a wide range of disabilities.
  5. Demonstrated ability to work independently, with minimum supervision and to be self-motivated.
  6. Experience in leading, developing and motivating staff and promoting collaboration as a team.
  7. Practical knowledge of the disability advocacy sector, relevant legislation, and enforcement processes.

Prior experience of Disability Advocacy, or a relevant tertiary qualification is desirable.

DRC is an organisation for people with disabilities run by people with disabilities, and as such only accepts applications from those who self-identify as a person with a disability (s.12 Equal Opportunity Act 2010).

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