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Disability Support Worker - Psychosocial Disability

Disability Talk
  • Casual (minimum 10hrs/week)
  • Suburbs: Northern and Western Suburbs of Melbourne
  • Salary: $27-$36/hr (according to skills and qualifications+ Sat, Sun and PH penalties)

Disability Talk is currently looking for some "superstars" who share the same values and enthusiasm as our company in providing exceptional support services to our NDIS Participants.

What is the role of Support Workers?

The definition of a Support Worker is one that looks after vulnerable individuals. Assists Participants to live content and Independent lives. The day to day role varies, depending on the participants' disability and needs.

Not all participants will require the same support. Overall Support Workers provide assistance in the day to day life of the Participant.

Examples of duties Support Workers might do during a shift (included but not limited to):

  • Do shopping
  • Take Participant to medical appointments
  • Help Participants to write an application or email
  • Help them to use public transports independently
  • Join a group (yoga, Zumba, aqua gym, local church etc.)
  • Go out for a walk
  • Support Participant to find strategies to deal with stress
  • Help Participants studying
  • Help Participants to learn about budgeting
  • Self-care (helping them to take a shower)
  • Cleaning or tidying up Participant’s place
  • Assistance in preparing meals
  • Go to a concert

Support Workers are required to drive from one participant to another. Workers will get paid when transporting participants, but not to travel from one participant to another.

Which qualities should a Support Worker have?

  • Friendly and easy-going
  • Punctual and reliable
  • Possessing common sense
  • Discreet around visitors and others
  • Sensitive to what is happening in the Participants’ home
  • Able to maintain confidentiality
  • Flexible and adaptable
  • Suitable for accompanying Participants to appointments/activities
  • Patient and understanding
  • Not to try to take control over the Participant
  • Willing to learn new skills
  • Dressing suitably
  • Being able to communicate easily with Participants
  • Feeling comfortable about being with Participants
  • Having some initiative
  • Anticipating difficulties
  • Being calm in an emergency


  • Current Working with Children Check (VIC)
  • Current Working with Children Check
  • Current National Police Check (no more than 6 months old) and to be renewed every 3 years
  • Current International Police Check (if the candidate has lived and worked overseas for a minimum of 1 year in the last 10 years)
  • Holding or obtaining an NDIS Worker Screening Check


  • Certificate III in Community Services (or equivalent)
  • Certificate IV in Community Services (or equivalent)
  • Diploma in Community Services (or equivalent)

*Note: whilst relevant experience and a Cert IV in Disability is desirable, Disability Talk will consider candidates with relevant experience working in the sector or knowledge and attitude and we provide relevant training.


  • Experience in Disability Services Sector is preferred
  • Understanding of Disability Services Guidelines
  • Passionate about providing care to individuals with Psychosocial Disability
  • Proven ability to work effectively in a team environment and calmly under pressure
  • Effective communication skills
  • Access to a smartphone to comply with organisational timesheet requirements

If you are passionate about Psychosocial disability, don't miss this great opportunity to join an organisation that is continuously expanding, human rights-based, values-driven, makes a genuine difference to the lives of people in the local community.

If you would like to seek further information or need assistance applying please contact us at enquiries@disabilitytalk.com.au using the subject line: Disability Support Worker - Psychosocial Disability application via EthicalJobs.

Please click Apply Now to apply directly with your resume and cover letter and to complete an application form.

How to apply

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