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Strategic Planning and Reporting Officer - The Orange Door

DFFH HR Services

POSITION SUMMARY

  • An excellent written communicator, with advanced report writing and data analysis skills?
  • Interested in service system reform and sector development?
  • Able to break down complex projects and evaluate and monitor progress in line with strategic goals?

An exciting opportunity exists for a Strategic Planning and Reporting Officer – The Orange Door on a Full-time - Ongoing (76 Hours Per Fortnight) basis in The Orange Door, Outer Eastern Melbourne Area.

The Victorian Government has committed to implementing all 227 recommendations of the Royal Commission into Family Violence and to delivering on the vision described in Roadmap for Reform: Strong families, Safe children.A key recommendation of the Royal Commission and the Roadmap for Reform was to establish a network of Support and Safety Hubs (Hubs) across Victoria to provide a new way for women, children and young people experiencing family violence, and families in need of support with the care, development and wellbeing of children and young people, to access coordinated support from community, health and justice services. The Hubs will also focus on perpetrators of family violence, to keep them in view and play a role in holding them accountable for their actions and changing their behaviour. Ending Family Violence: Victoria's Plan for Change released in November 2016, sets out the Victorian Government's commitment to establish a network of Support and Safety Hubs (Hubs) across all 17 Department of Health and Human Services (DHHS) areas (now overseen by DFFH). The Hubs will be central to Victoria's approach to addressing both family violence and ensuring child safety and wellbeing. The Hubs will also form a critical part of the broader service system response .The Support and Safety Hubs: Statewide Concept ( Statewide Concept) released in July 2017 describes the intent, scope, key functions and roles of the Hubs and how the Hubs will contribute to the vision and aspirations of Victoria's Plan for Change and Roadmap for Reform. It outlines what the Hubs will deliver across the state as part of the future service system; the approach government is taking, and a number of principles for the design of the Hubs. The Statewide Concept highlights that the safety of victim survivors and children will be the Hubs' first priority. It also recognises that a gendered understanding of family violence and an understanding of child and family vulnerability are critical to effective services and systems. Hubs will be accessible, safe and welcoming to people, providing quick and simple access to the support and safety they need. The Hubs will engage perpetrators and plan interventions to hold them to account. Family Safety Victoria (FSV) will facilitate statewide coordination and development of the Hubs model, including with the support of a Hubs Statewide Reference Group. FSV will oversee the establishment of the Hub network in collaboration with the local Hub Leadership Groups, Hub Operations Leadership Groups and Hub Establishment Groups which will lead the implementation and management of the Hubs in each area .The Victorian Government has committed to the establishment of The Orange Door in all 17 DFFH Areas by the end of 2022.Given the phased approach to implementing the Hubs and the evolving nature of the design process, certain elements of this service model may change over time. The role and operations of the Hubs will not be static or fixed at one point in time. Just as the practice of the Hubs will be informed by emerging needs and evidence, and firmly embedded with the principle of continuous improvement, the design and implementation of the Hubs will continue to develop and be informed by community needs, co-design, evaluation, and practice learnings. Future development of the service model will continue to be set at the statewide level, informed by local practice and experience .We are working across government and with our partners in the family violence, family services and broader social services sectors to transform services and introduce new practices to make it easier for people to get the help, protection, and support they need .By leading collaboration and engagement for Victoria's family violence response we make sure victim survivors remain at the heart of these changes, and that services are safe, accessible and culturally appropriate. At Family Safety Victoria, everything we do begins with a deep understanding of people's lived experiences and the specialist expertise of the family violence, family services and broader social services sectors.

The Strategic Planning and Reporting Officer is a position in each Orange Door location (Support and Safety Hub). The position works closely with the Hub Manager and other Hub workers to assist in the safe and effective delivery of services to Victorians seeking support through the Hub. The position has responsibility for performance monitoring, risk management, data analysis and strategic planning. The Strategic Planning and Reporting Officer is integral to the monitoring, evaluation and reporting of service delivery against the organisational goals and commitments of Family Safety Victoria (FSV).

As our ideal candidate, you will be required to demonstrate:

  1. Analysis and evaluation: is able to break down complex topics or situations into smaller parts to gain a better understanding and useful insights; is able to track the progress and impacts of work in line with agreed plans, outcomes and opportunities for efficiencies; understands principles, practices and standards associated with designing, implementing, monitoring and evaluating a piece of work to deliver a specific outcome or outcomes.
  2. Problem solving: seeks all relevant information for problem-solving; liaises with stakeholders to address issues arising; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions, evaluates effectiveness and adjusts actions as required.
  3. Project management: provides guidance and support to senior managers to identify risks and overcome obstacles; quickly sums up complex project options and recommends a clear way forward; monitors overall performance against project plans and objectives; influences key stakeholders to support the project.

For more information on the accountabilities and key selection criteria and qualification requirements for the role please refer to the Position Description attached.

MANDATORY VACCINATION POLICY

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19) based on Victorian Chief Health Officer's Directions as issued and updated from time to time. Vaccination requirements may differ from role to role based on their risk category and the duties performed. The department's policy (attached) outlines the risk categories and requirements for employees working for the department. Where relevant, proof of immunisation status may be required.

For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the attached policy for more information - DFFH and FSV COVID-19 mandatory vaccination policy.docx (sharepoint.com)

HOW TO APPLY:

Applicants are encouraged to apply online, submitting a cover letter and a current resume. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note, for this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.  

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Click 'Apply Now' to submit your interest in this position.

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