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General Manager - Exceptional Needs Unit

Department of Human Services

Role highlights

  • Take lead in monitoring, promoting and developing a high standard of practice
  • We value people who desire continuous learning and professional development
  • Work with a dynamic and enthusiastic team

role details

The General Manager, Exceptional Needs Unit (ENU), is a role within Community and Aboriginal Partnerships and is accountable to the Director, Youth Justice and Exceptional Needs, for:
  • Undertaking the management and clinical governance of all services delivered via the ENU portfolio, including ENU Response, Care Service Pathway, Specialist Family Support Pathway and the Inclusion Support Program.
  • Providing oversight of ENU practice, policy and service development, ensuring the standards and practice of staff meet professional standards and monitoring reporting on operational performance and effectiveness.
  • Providing strong leadership, support and advocacy, and leading senior level liaison and partnership for clients with exceptional needs across State government departments and with national partners, such as the National Disability Insurance Agency (NDIA), Department of Home Affairs and other key stakeholders.
  • Providing strong leadership, support and senior level liaison with non-government agencies across the sector to strengthen relationships and referral pathways and to build capacity of the sector.

Special Conditions

  • National Police Check required.
  • Employment-related Screening Check required.
  • Some out of hours work may be required.
  • Some interstate and intrastate travel may be required.
  • Must hold a current Australian issued driver’s licence (equivalent to minimum class C).
  • The incumbent will be required to undertake RAN - Responding to Abuse and Neglect Training full day/online course and the updated online course posted online every three years.

Essential Qualifications:

Appropriate degree or equivalent qualification which gives eligibility for full membership of the Australian Association of Social Workers; or
Appropriate degree or equivalent qualification which entitles registration with the Psychology Board of Australia.

About the Business

Our Community and Aboriginal Partnerships Division helps to build community safety and wellbeing by providing support and services to children, young people and families, including those involved with the youth justice system, remote Aboriginal communities, people who are homeless or at risk of homelessness, and people with complex and exceptional needs. The division also leads the department's Closing the Gap efforts. 

Contact Us

Enquiries to Mellanie Fernandez, Director Youth Justice and Exceptional Needs
0438 401 448
[email protected] using the subject line: General Manager - Exceptional Needs Unit enquiry via EthicalJobs.

Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [email protected] using the subject line: General Manager - Exceptional Needs Unit enquiry via EthicalJobs and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Application Instructions

Resume and Cover Letter

You are required to submit a cover letter, up to a maximum of two pages, addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form. For more information about applying, refer to our Job Application Guide

Screening Checks

If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.

If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS, including periodic assessment during your employment.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Department of Human Services's logo
Apply now

Applications for this role will take you to the employer's site.

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