About the Organisation

The Dandenong & District Aborigines Co-operative Ltd (DDACL) is an Aboriginal Community Controlled Health Organisation (ACCHO) which is governed by a community elected Board of Directors. It is committed to the provision of a high-quality range of services which will foster and support positive and fulfilling lifestyles for individuals and families within our community. These services are delivered in a professional and efficient manner and in keeping with our culture, traditions, and heritage.

DDACL’s Corporate Services Unit provides the support functions and technical guidance in specialist areas including Governance, Quality and Accreditation, Finance, HR, Infrastructure (fleet management, facilities, and utilities) and Communications & Marketing to ensure that DDACL operates effectively and efficiently and can respond to the changing external and internal environment.

DDACL is a family friendly, flexible, supportive workplace that supports staff and encourages training and development. This position provides a great opportunity to work with the Aboriginal community in Southern Metropolitan Melbourne.

Summary of Position

The Communications and Marketing Officer will report to the Manager, Corporate Services and will coordinate the delivery of DDACLs communications and community engagement activities and other projects as required. This part time position will be responsible for developing and implementing a communications strategy including, print and news media, social media and publications.

This role will support DDACL in its contribution to self-determination and achievement of its strategic plan ensuring that the organisation is able to improve the profile and position and meet minimum standards.

KEY DUTIES AND RESPONSIBILITIES

• Lead the development and implementation of innovative communications campaigns and strategies, to promote and improve DDACLs reputation and enhance community understanding of the organisation.
• Develop, maintain and implement elements of the DDACL communications calendar.
• Oversee and coordinate the development, coordination and ongoing maintenance of the DDACL website and social media platforms.
• Lead production of our internal communications, newsletter, brochures and other publications/collateral as necessary.
• Develop and implement best practice policies, systems and procedures relevant to the position.
• Develop and maintain strong, professional and productive relationships with DDACL staff to ensure targeted and culturally appropriate communications.
• Assist with the effective performance of DDACLs communications budget and monitor on an ongoing basis.
• Ensure the communications risk management register is contemporary and maintain relevant compliance obligations.
• Deliver key annual events, including NAIDOC celebrations, community engagement events and campaigns.
• Maintain and monitor DDACL’s brand consistency.

Internal

• Model and abide by DDACL Values, Code of Conduct and Policy and Procedures.
• Participate actively in professional development activities.
• Participate in team meetings, staff meetings and other community activities as requested.
• Ensure that you adhere to legislative requirements.
• Ensure that you report any risks identified immediately to your manager.
• Ensure that all staff are provided with and operate in a safe environment in accordance with DDACL’s OHS policies and procedures.
• Participate in Continuous Quality Improvement (CQI) activities.
• Other duties as directed.

Health, Safety and Environment

• Provide and maintain a working environment that, as far as reasonably practicable, is safe and without risk to the health, safety and wellbeing of all (employees, contractors, volunteers, clients and families).

Main Activities

• Takes responsibility with regard to the health and safety in the workplace of themselves and others.
• Creates awareness amongst DDACL employees of health and safety policy and regulation.
• Conducts themselves in a manner which supports health and safety policy and regulation.
• Complies with health and safety policy and procedure implemented by the organisation in the interests of HSE .
• Reports any incidents or near misses to immediate supervisor using approved procedures in a diligent and timely manner.
• Asks questions or seeks instructions if unsure or unclear on any matter likely to cause harm.
• Ensure the protection of the community re met whilst delivering and visiting services off-site and on-site.

KEY SELECTION CRITERIA

Qualifications/Experience:

• A relevant tertiary qualification, Cert IV in Marketing and Communications or equivalent. 2 years relevant experience preferred.

Knowledge and skills:

• Awareness and appreciation of Victorian Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Victoria including the diversity of circumstances of Indigenous people.
• Highly organised with the ability to work on multiple tasks and manage competing priorities.
• Demonstrated track record of clearly and concisely presenting information both in writing and verbally, together with the ability to communicate complex concepts to a broad audience.
• Ability to provide high quality customer service to internal and external stakeholders, maintaining professional relationships, at all times.
• Ability to work effectively as part of a team in a professional and ethical manner under pressure and to tight deadlines.
• Knowledge of the roles of Local, State and Federal Governments and the community controlled sector.
• Understanding of the specific issues that organisations need to address to communicate effectively with the Victorian Aboriginal community and local elders.
• High level understanding and use of standard office software including Email, Microsoft Word and Excel, skills in developing and/or administering web sites and other online media (or the capacity to develop these skills).
• Experience in delivering projects within agreed timeframes.
• Experience in event management, in a community setting.

Personal Attributes:

• Commitment: To the organisation’s goals and objectives and ability to take direction from management. Commitment to child centred practice, family strengthening and empowerment and the ability to work in partnership with families to meet agreed goals that facilitate safe and nurturing environments for children and young people.
• Empathy and Cultural Awareness: Communicates well, diplomatic, empathetic, caring and relates to and sees issues from the perspective of people from the local Aboriginal & Torres Strait Islander community.
• Teamwork: Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others’ ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within a group. Focuses on the pursuit of best practice in service delivery. Able to develop strong working relationships with staff and external contacts.
• Resilience: Perseveres to achieve goals, copes effectively with setbacks and disappointments; remains calm and in control under pressure; accepts feedback..
• Reliable and Punctual: A high level of punctuality and reliability is required.

Safety screening:

• You possess a current Driver Licence, Working with Children check, be willing to undertake a Police background check and provide proof of vaccination status.

OTHER

• Ongoing employment is subject to funding availability.
• A 6-month probationary period applies.

SOME OF THE BENEFITS

As an employee, you will have access to benefits such as flexible working (subject to role), salary packaging, free onsite parking, 400 metre walk from Hallam train station, and access to additional leave on NAIDOC day as well as between Christmas and New Year.

Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply.

If working for an Aboriginal not for profit organisation where you can make a real difference to the community and working with a supportive experienced team who are purpose driven and focused on continuous improvement sounds appealing, apply now!

DDACL is committed to building a culture that values diversity and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities, especially those from Aboriginal and Torres Strait Islander backgrounds.