The organisation

The Patricia Giles Centre for Non-Violence (PGCNV) is committed to achieving its mission of communities free from violence.  We do this by working across the continuum of service provision in the northern corridor WA.

We are committed to working in a culturally sensitive and non-discriminatory way. Our reputation is driven by our ability to provide high quality, sustainable services to clients accessing our programs and services. In addition to the provision of accommodation and property services, the service ensures timely and effective provision of advocacy, referral information and support to women and their children seeking relief from the impact of domestic violence.

Values Statement

VISION - Empowerment for women and equal worth for all persons

MISSION - Build and empower families and communities to live free from gender-based violence with a focus on early intervention and prevention.

VALUES - Equality, Ethical and Empowered.

We value our staff and provide a number of options to ensure their wellbeing at work.  These include Wellness Days and both personal and professional development, including in-house coaching.

The benefits

Our employees are offered a range of benefits including:

• Employee Assistance Programme
• Ombudswoman
• Peer Support group
• Family-friendly organisation which offers flexible working hours and working from home opportunities
• A Wellness Day each year in the month of your birthday
• Supervision for all client-facing staff

The role

Responsible for day-to-day operations of the three refuges including Lead Refuge management responsibilities, this position leads a team of  site-based case managers, Children’s Advocates plus support staff. 76 hours per fortnight.

Mandatory selection criteria

• Tertiary qualification in social work, welfare, community development or related field, a degree qualification is preferred.
• Demonstrated relevant work experience leading a team in crisis accommodation service provision within the FDV, Mental Health or Homelessness sector.
• Experience providing a Trauma-Informed response to individuals and families affected by or experiencing FDV.
• Knowledge and understanding of family violence and its impact on children / adolescents.
• Extensive knowledge of family violence risk assessment and management frameworks.
• Ability to work with limited supervision and cooperatively within a team, with the flexibility to adapt to changing priorities and commitment to continuous improvement.

In addition, we are seeking:

• Willingness and ability to work within and contribute to PGCNV's vision, mission and values
• Ability to engage with individuals with different levels of needs and build and maintain a professional relationship
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture
• Advanced computer skills including Microsoft office and client reporting systems

Please do not apply if you are not able to meet these criteria.

The Refuge Manager role will be responsible for:

• Working in partnership with the Client Services Manager to provide direction, leadership and supervision of Refuge Case Workers, Support Workers, Child Advocates, and other specialist staff and effectively engaging with other services providers as appropriate including emergency system responses.
• Maintaining high quality service delivery and identify and contribute to improved processes and policies.
• Foster a supportive team environment that maximises the individual strengths and capabilities of each team member
• Provide on-call support to staff in conjunction with the Client Services Manager
• Higher duties as required.

If you are interested in this position, please submit a Resume/CV and Covering Letter (of no more than two pages) outlining your experience and skills.

Women from CALD, Aboriginal and Torres Strait Island backgrounds, and women with a disability are strongly encouraged to apply.

Registrations and Licenses required

• Current and satisfactory National Police Clearance – no older than 3 months
• Current WA Driver's license
• Current Working with Children Check
• Proof of right to work in Australia (Passport, Birth Certificate, Visa)
• Current First Aid certificate

To obtain the Job Description or for further information on the role, please contact Nicole Waddington at [email protected], using the subject line: Refuge Manager enquiry via EthicalJobs.

PGCNV reserves the right to commence the recruitment process and appoint to the position before the application closing date. Due to the volume of applications, PGCNV will only be in contact with shortlisted candidates.

We kindly ask not to be contacted by recruitment agencies.