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Senior Client Engagement Officer

Community Services Directorate
  • Administrative Services Officer Class 5
  • Salary Range: $90,451 - $95,531 (PN: 56812,Several)

Details

Working with Community Services Directorate (CSD) offers you the opportunity to directly contribute to supporting the Canberra Community. Everyday our diverse workforce collaborates and drives client centred services to assist the community in creating a safe and equitable environment across the ACT.

Housing Assistance is responsible for the provision and management of public housing services in the Territory, in addition to homelessness services, community housing, housing policy and asset management. With an aim to be an innovative and effective social housing provider and responsive to the needs of its clients while fostering a safe strong and cohesive community.

We currently have a vacancy for a Senior Client Engagement Officer to join our team. The successful applicants will be responsible for assisting in addressing more complex presentations, engaging, training and mentoring new staff and building relationships across the Branch and organisation. Consistent online and phone communication and engagement is also a key requirement of the role.

CSD is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility/Other Requirements:

Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au)

Note:

A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

How to Apply:

For further information, please visit www.jobs.act.gov.au
 
Contact Officer: Amanda Shore KC (02) 6205 5145 [email protected] using the subject line: Senior Client Engagement Officer enquiry via EthicalJobs.

A position description is attached.

How to apply

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