• Seeking a Manager of Transition Programs – Greater Sydney Metro
• Location: Canterbury (with regular travel across Greater Sydney, including Penrith)
• Full time 38 hours per week
• Contract to 30th June 2031 (with possible extension) SCHADS Award Level 7 paypoint 3
• Additional leave over the Christmas period

Are you passionate about managing programs which provide holistic support for people who have multiple unmet needs, including homelessness?

Are you a skilled, knowledgeable and flexible people manager?

Do you demonstrate a high level of integrity and commitment to ethical practice in your professional work?

Do you work using a trauma informed care and practice framework?

CRC is recruiting a manager to lead a team of dedicated professionals for a dynamic and well-respected program in Sydney.

We’d love to hear from you!

We want to hear from people from all backgrounds, including those with lived experience of the criminal justice system and homelessness. The skills and experiences of First Nations people will be particularly valued.

The Opportunity

Using a social justice lens, you will work collaboratively with Community Restorative Centre (CRC) management and staff to develop and deliver a portfolio of transition case management services for men and women impacted by the criminal justice system in the Greater Sydney Metro area. You will provide support for staff at a range of locations, including at head office in Canterbury, in Western Sydney and working remotely. You may also have opportunities to work across all areas of the organisation.

Your role includes:

• Team Leadership: You will provide formal supervision and informal support for team members using your strong interpersonal skills including your ability to communicate and engage confidently. You will have a strong focus on staff well-being.
• Program and client support: You’ll actively build positive relationships with Government, community and other services to source relevant support services. You’ll work collaboratively with our program partners to ensure programs and staff in co-located sites are managed effectively. Staff support, stakeholder relations, project administration and troubleshooting will make up most of your day. You’ll provide invaluable support to team members, and you’ll approach every task with empathy and clients’ goals front and centre.
• Creating community connections for clients: You will support the team to deliver services using an outreach model pre- and post-release, providing clients with practical and psychosocial supports and linking with relevant services in the community.
• Data, administrative and assessment duties: Data collection and reporting to funders will be an important part of your role. You’ll conduct general administrative duties, Workplace Health and Safety monitoring, and ensuring the team updates and maintains accurate case files and data entry.
• Cultural leadership and safety: You’ll provide leadership for the team in working in culturally appropriate ways in recognition of the unique cultural needs and over-representation of First Nations people in the criminal justice system.

Your usual work hours will be 9am to 5pm Monday to Friday, with occasional out-of-hours work, as required.

Why work for us?

• Support programs that aim to break entrenched cycles of disadvantage, homelessness and imprisonment
• Be part of a community-based agency that has been delivering effective services in our field for over 70 years
• Join a dedicated, energetic team with a culture of flexibility, trust, integrity and respect
• Access the support of Cultural Supervision for First Nations staff
• Additional leave over Christmas
• Generous salary packaging

CRC works with some of the state’s most stigmatised and marginalised people, and we are dedicated to providing them with the help they need. This role operates in a complex service environment and requires sound professional judgement, adaptability and accountability.

To join us, you’ll need:

• Experience in effective people and service delivery management
• Knowledge and experience of working with complex and compounding needs such as homelessness, criminal justice system involvement, alcohol and other drug use, mental health and experiences of trauma
• Experience and skills in the provision of trauma-informed care
• A current NSW Driver Licence
• A current NSW Working with Children Check and Criminal Record Check (please note, a criminal record is not a barrier to being considered for a role with CRC)
• Demonstrated cultural competency and knowledge of issues relating to Aboriginal and Torres Strait Islander and CALD communities
• The unrestricted right to work in Australia

Why we're requesting police checks for this role

We request these checks as they are a requirement of the funding contract covering this position. Additionally, anyone entering a correctional centre must undertake a criminal records check to gain authority to enter.

Please note, having a criminal record is not a barrier to being considered for a role with CRC.

Undertaking police checks - trans and gender diverse applicants

If you are a trans and/or gender diverse person and would like guidance on the information that will be asked during police checks, check out the 'Police' page on TransHub https://www.transhub.org.au/legal/police/

Do you have the skills, positivity and work ethic to match our amazing team?

Applications close on the advertised date but we welcome applications ASAP. Apply Now!

If you have any questions, please email [email protected] using the subject line: Manager - Transition Programs enquiry via EthicalJobs.