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Crisis Counsellors

Canberra Rape Crisis Centre
  • Permanent Position - Several
  • (MEA Grade 5) - Full time or Part Time
  • Salary Packaging Available

About us:

Canberra Rape Crisis Centre (CRCC) is a non-government, not for profit, feminist organisation working to eliminate sexual violence against women, young people, children, families and men. The organisation is engaged in raising awareness about sexual violence, fostering partnerships with key agencies and across sectors which contribute to addressing the structural causes of violence, improving justice responses and building an integrated service system which better supports women, young people, children and men impacted by sexual violence. CRCC is a complex and unique agency that encompasses a service dedicated to supporting men, Service Assisting Male Survivors of Sexual Assault (SAMSSA), and a dedicated Aboriginal and Torres Straight Islander community service, Nguru, that provides crisis and counselling support for the impacts and effects of recent and historical trauma, making CRCC nationally unique for the diversity of services provided within one agency.

We provide:

  • A 24 hour crisis call out service to police and forensic services every day of the year.
  • A crisis counselling telephone support service between 7am-11pm (7 days a week).
  • Counselling and group work to survivors of sexual assault and their families and supporters.
  • Education, training and professional consultation to agencies and private practitioners.

The Program 

The Crisis Line is a telephone service available 24 hours every day and will consist of working on a rotated roster. Crisis Counsellors provide immediate support, information and advocacy services to women, men and young people who have experienced sexual or domestic violence.

Position responsibilities include, but are not limited to:

  • Participate in a crisis roster for telephone crisis intervention including after hour shifts.
  • Provides phone counselling, information, referral, advocacy and support services to women, men, children, young people and their non-offending supporters who have experienced sexual assault or domestic violence.
  • Provide phone support, information, referrals and advocacy to people who have experienced sexual violence or domestic violence and to their non-offending supporters.
  • Assess the immediate needs of people who wish to access counselling services.

Selection Criteria:

  • Articulate knowledge and understanding of the causes and consequences of sexual violence, within a feminist framework.
  • Experience in providing crisis support, counselling, information, referral and advocacy, to people who have experienced interpersonal violence.
  • Ability to or experience in forming relationships and partnerships with other professional organisation and in working with them towards joint goals.
  • Proven ability to work independently within a team environment, to identify priorities, meet deadlines and to manage the workload.
  • Demonstrated ability to work positively in a team to promote and model collaborative and respectful staff and client relationships.
  • Excellent verbal and written communication skills.
  • Computer literacy including use of Word, email and information databases.

Mandatory Requirements:

  • This is a woman only position under s 34 (1) of the Discrimination Act 1991 which does not make it unlawful for a person to discriminate against someone else on the grounds of sex in relation to a position as an employee, contract worker etc., if it is a genuine occupational qualification for the position.
  • Child Protection legislation requires that the preferred applicant will be required to undertake an employment screening including a Police check and must hold a current Working with Vulnerable Persons Card.
  • Tertiary qualifications in social work, psychology or counselling or relevant experience is required.
  • A current driver’s licence is required

Desired Requirements:

  • Previous experience working with domestic violence and/or trauma in an advocacy or service delivery organisation.

Benefits: Above award rates are paid, clinical and cultural supervision is provided. CRCC is a flexible and supportive work environment.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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