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Administration Assistant

Canberra Rape Crisis Centre
  • Permanent Position
  • MEA Grade 4 - part-time (approx 30 hours per week)

About the business

The Canberra Rape Crisis Centre (CRCC) is a non-government, not for profit, feminist organisation working to eliminate sexual violence against women, young people, children, families and men.

This is a woman only position under s 34 (1) of the Discrimination Act 1991 which does not make it unlawful for a person to discriminate against someone else on the grounds of sex in relation to a position as an employee, contract worker etc, if it is a genuine occupational qualification for the position.

All CRCC employees must:

  • Undertake a range of functions which require the application of high level knowledge and skills to achieve results in line with organisational and team goals
  • Adhere to workplace values and behaviours, policies, procedures and established work practices and display integrity and professionalism and encourage these standards in others
  • Exercise initiative and judgement
  • Demonstrate respect and work with diversity and difference in the workplace and in the community
  • Demonstrate self-awareness, resilience and commitment to personal development
  • Use positive interpersonal skills to gain the cooperation of clients, staff and other stakeholders
  • Monitor and interpret legislation, regulations and other documentation relevant to the role and organisation

Position responsibilities include, but are not limited to:

  • Support leadership team and staff groups in all aspects of administration, with a keen focus on continuous improvement and being proactive.
  • Develop and maintain detailed administrative and procedural processes that reduce duplication, improve accuracy and efficiency and achieve organisational objectives.
  • Maintain CRCC paper and electronic records and documents in accordance with organisational procedures and legislative requirements, including filing systems, membership registers and communication systems.
  • Ensure an adequate supply of office materials and consumables.
  • Assist with coordinating building maintenance, including WHS and compliance.
  • Prepare, monitor and update staff rosters.
  • Respond effectively to enquiries and provide routine advice as required
  • Manage multiple competing priorities calmly and efficiently and use initiative to solve problems as they occur.
  • Identify and escalate issues to senior leadership team members as required.
  • Carry out other administrative and ad hoc tasks as directed.

Mandatory requirements:

  • High level of computer literacy including use of Word, email and information databases.
  • Previous experience in providing administrative assistance to a busy team.
  • Proven ability to work independently within a team environment, to identify priorities, meet deadlines and to manage the workload.
  • Demonstrated ability to work positively in a team to promote and model collaborative and respectful staff and client relationships.
  • High level verbal and written communication skills.
  • It is important that applicants have a level of self-awareness and emotional intelligence; must have the ability to manage the knowledge that our organisation supports survivors of sexual violence.
  • Although this is an administrative role, our subject matter can pose challenges.

Desired Requirements:

Current knowledge and experience of the ACT community services and women’s services in the ACT.


  • Qualifications in business administration or relevant experience are required
  • Current Driver's License
  • Working with Vulnerable People Card

For inquiries please contact The Canberra Rape Crisis Centre via crcc@crcc.org.au, using the subject line: Administration Assistant enquiry via EthicalJobs, for any questions.

Previous applicants need not apply. We reserve the right to interview sooner and close this vacancy early if a suitable candidate is found.

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