• Salary dependent upon skills and experience (Salary between $1,673 and $1769 per week) plus 9.5% superannuation.
• Relocation costs up to $5,000 will be considered for the successful applicant.
• Plus tax effective salary packaging up to $15,900, $2,650 meal and entertainment benefit and novated leasing available.

Cootharinga North Queensland is an experienced provider of services and supports to people living with disability. We are strong supporters of the communities we work within and we seek to employ passionate and proactive people that align with our values. This is your chance to be part of one of the largest North Queensland based providers who has almost 70 years of experience.

About the Role

In this new and exciting role, you will responsible for ensuring the effective and efficient use of administrative functions within the Services area of the Cootharinga North Queensland business. Including the coordination of organisation responsiveness in the ongoing requirements for NDIS and the continued roll out of required business rules, systems and processes, provide design and technical support in the application of the NDIS programs to the Operational Leads and Service Managers and support and engage with the continuous improvement of business and system processes to optimise the administrative functions.

Selection Criteria

ESSENTIAL

• Relevant tertiary Qualifications in a relevant areas such as Human Services, Social Sciences, business/management and/or minimum 5 years demonstrated experience managing at a middle to senior level (including: financial management, continuous improvement and quality assurance, workplace health and safety and managing staff)
• Comprehensive understanding of the NDIS administrative processes, plans and Service Provider contracts
• Highly developed contemporary leadership and management skills with the proven ability to achieve outcomes within multidisciplinary teams, lead innovation and manage change
• Demonstrated ability to analyse complex and integrated processes and remove complexity whilst improving efficiency, accuracy and compliance
• Exceptional interpersonal and communication skills, being adaptable in effectively working with a wide range of people
• Demonstrated experience in developing and implementing organisational policies, procedures and safe work practices in accordance with current legislation and quality standards
• Current ‘C’ Class Driver Licence acceptable under Queensland Legislation
• Must hold or have the ability to obtain all necessary licensing, checks and qualifications relevant to the industries within which we operate

How to Apply

1. Refer to the Job description located on our website: www.cootharinga.org.au/about-us/career-opportunities/position-descriptions. 
2. Complete a written Selection Criteria found within the Job Description (refer to the last page of the Job Description) to demonstrate how your previous experience, skills, education and training have equipped you to meet the requirements of this position.
3. Upload your written Selection Criteria responses along with your Cover Letter and Resume as ONE document in MSword or PDF format.

For more information contact Leigh Risbey (07) 4759 2000 or by email at [email protected], using the subject line: Operations Support Manager - Townsville enquiry via EthicalJobs. All enquiries will remain confidential.

Cootharinga is an Equal Employment Opportunity employer and we encourage people of Aboriginal and Torres Strait Islander background and people with disability experience to apply. Cootharinga North Queensland support the Royal Commission into violence, abuse, neglect and exploitation of people with disability