• Hours of Work: 5 days per week or 9 day fortnight
  This position is usually worked through business hours but some after-hours work in attendance of meetings/ events is expected.
• Salary Level: Level 7 SCHCADS Award.
  Salary from $1928.08 per week, plus 10% employer superannuation. Salary packaging for PBI organisations in line with ATO guidelines is also offered.

Nambour Community Centre Inc is an Equal Opportunity Employer; adheres to Workplace Health & Safety regulations, is a Child Safe Organisation and operates under Social Justice Principles.

Role:

The Centre Manager is responsible to the Committee of Management for the operation, management and development of the Centre and for ensuring that the Centre is operated in accordance with the Committee’s Strategic Plan, policy decisions and the service agreements with funding bodies. This position requires a fundamental understanding of the role of community organisations; proven organisational ability with experience of managing a community organisation; a command of community development principles and skills, an ability to develop and communicate policy and to advocate for the local community.

Organisational Relationships and Accountabilities

• The Manager represents the organisation at an operational level in the community.
• The Manager works under direction of and has delegated authority from the Management Committee.
• The Manager supervises employees and establishes and monitors Nambour Community Centre work outcomes.

Responsibilities:

Management:

• The position requires a strong participative leadership focus and a capacity to work with both paid and unpaid staff to progress new ideas and maintain an innovative, safe and just organisational culture.
• Ensure the development and implementation of NCC policies and essential legislative frameworks. Update Management Committee on relevant policies and procedures, ensuring all policies and frameworks are reviewed in a timely manner to maintain compliance.
• Oversee the development and implementation of all program and project delivery. Monitoring Funding Agreements/Service Contracts, work plans, data collection and evaluation in accordance with Funding/Service Agreements.
• Ensure all funding and program reporting requirements are compliant with service and grant agreements.
• Overseeing the data collection and evaluation of all programs and projects in accordance with Funding Agreements.
• This position requires budgetary acumen and the ability to understand the financial requirements of the organisation (both immediate and long term). The manager will oversee the cost-effective delivery of programs and services, manage the development of annual budgets, monitor and ensure that all cost centre are on target.
• The position is responsible for maintaining and developing working relationships with all levels of government and a wide variety of community organisations in the pursuit of the Nambour Community Centre objectives.
• Oversee the active recruitment, training support of staff and acknowledgement of volunteers.
• Manage and ensure good working relationships with all services and workers operating from the Centre.

Planning and Development

• Plan and manage the implementation and evaluation of the Strategic and Operational Plan of the organisation.
• Initiate appropriate research in the identification of local community needs and in planning for the long-term sustainability of the organisation.
• Develop innovative programs, service models and plans to meet the ever-changing needs of community.
• Identify potential funding sources (including sponsorships and partnerships) and develop marketing strategies and written tenders and grant submissions to ensure the ongoing sustainability of the organisation.
• Review the organisation’s current position and identify areas for improvement in the development of an income stream.
• Work with partners in the Sunshine Coast Community Cooperative, community representatives and relevant authorities to identify needs and issues and determine appropriate responses to be initiated.
• Represent the organisation at relevant committees, meetings and forums.
• Work with relevant community, government and non-government organisations to address social and community issues.

Human Resource Management.

• Recruitment and induction of staff in consultation with senior workers and Management Committee.
• The management of yearly performance appraisals for all staff.
• Ensure that monthly staff meetings are planned and implemented.
• The provision and overseeing of supervision. Staff can access professional offline supervision where budgets are allocated.
• Ensure that the organisation provides effective support and supervision to students on placement.

Resourcing of Committee of Management/ Governance and Strategic Planning

• Providing the Committee with access to adequate information about programs and projects through a monthly reporting mechanism that can assist in facilitating decision making concerning the broader goals and strategic direction of the organisation.
• Ensuring appropriate management infrastructure including sound management practices and appropriate Information Technology systems are maintained.
• Ensuing appropriate legal, financial and industrial standards and requirements are in place and adhered to.
• Overseeing the preparation of financial statements, annual budget submissions and annual reports.
• Managing and monitoring the finances of the organisation which includes end of financial year audit preparation and finalisation of accounts in preparation for the yearly AGM.
• Facilitate income generation options for the organisation and monitoring their implementation.
• Provide sound, accurate and timely advice to the Management Committee.
• Ensure NCC operates as a Child Safe Organisation and all aspects of workplace health and safety and are undertaken.

YOU WILL NEED THE FOLLOWING TO BE ELIGIBLE TO APPLY:

• Tertiary level qualifications or above in a human service discipline (e.g. Community Development, Social Work, Counselling, Psychology, Social Science or similar).
• At least 5 years’ experience as a practitioner in community development and/or related human services provision.
• 2 years’ experience in a management role; minimum 5 years leadership in community services or related sector.
• Experience working with diverse communities.
• Demonstrated understanding of strategic planning & change management.
• Experience in service and project reporting, and sound knowledge of government and statutory compliance standards.
• Demonstrated high level interpersonal skills which includes management of staff, and effective community conflict resolution processes.
• Proven skills in developing quality service delivery models and successful submission and tender writing, essential for program and project funding.
• Own transport.
• Current Blue Card to be submitted with application and National Police Check to be carried out during the reference check process

Selection Criteria

Applicants should be able to demonstrate their experience and knowledge with regard to the following selection criteria. Please limit responses to be no more than one A4 page per selection criteria.

SC 1 Experience managing an independent community-based organisation (or similar); informed by the principles of social justice, and community development principles and practice.

SC 2 A sound knowledge of the social, political, policy and economic environment in which the community sector operates, the contemporary issues impacting the industry and an assessment of the potential impact of these trends on NCC.

SC 3 An aptitude for productive, collaborative leadership including the ability to work strategically and effectively with staff, volunteers, all levels of government, business and community organisations, individuals and groups in the pursuit of the centre’s goals; and management of programs, staff and volunteers. Demonstrated understanding of the principles and practice of participative leadership as it applies to the social services sector.

SC 4 High level administrative and organisational skills including: operation plans in-line with statutory legislation; management of program funding and investment deliverables; develop and monitor budgets in consultation with a financial administrator, the treasurer of the management committee.