Compassion Australia is on the look out for an excellent Business Analyst with a passion for technology and how it can be used to better serve our supporters. In this role you will be a process and project champion driving ministry-wide process efficiency and providing high quality support to enterprise technology projects.
Key Responsibilities
- Business process champion, with a passion for driving and delivering efficiency and effectiveness in process
- Evaluation and mapping of process’, pro-actively anticipating requirements, identifying areas for business improvement
- Developing and implementing solutions coupled with the ability to create and write relevant technical documentation.
- Map ministry processes and how they interact across products, programs, channels and functions.
- Perform, lead and facilitate requirements gathering.
- Develop, co-ordinate, roll out and facilitate training, workshops and coaching for end users.
- Write, interpret and assist in the development of in-depth technical documents including build specifications.
- Implement testing and defect reporting on software projects by writing and using test plans and use cases.
- Completing User Acceptance Testing.
- Liaise with key stakeholders and effectively communicate insights and plans to cross functional team members and managements.
Essential Qualifications, Experience & Skills
- In-depth understanding of business principles and processes
- Understanding of software development processes and/or IT hardware and systems
- Bachelor’s degree in business, management, software engineering, IT or related discipline; or an equivalent level or quantity of training/qualifications
- Advanced competency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
- IIBA or BABOK Certification
- Understanding of Agile and waterfall Project Methodologies
- Ability to quickly learn new processes, systems and technology
- Ability to plan, prioritise tasks, and manage time efficiently, including the ability to work simultaneously across a number of projects
- Ability to work autonomously and also participate effectively in team and cross-functional environments in order to achieve high quality results
- Strong communication skills including ability to discuss problems, analyse and formulate solutions with a range of technical and non-technical users and stakeholders
To be successful in this role, you’ll be strongly aligned to the values of this leading Christian not-for-profit organisation and be looking for a role where you can use your exceptional talent to make a difference. This is a unique opportunity to use your skills and experience to help release children from poverty. Great salary packaging opportunities are also available to maximise your take-home pay. Relocation assistance is available.