Community Plus+ Queensland are looking for a Team Leader for our QSTARS team.

This is an exciting opportunity for a person who is passionate about supporting sustainable tenancies and interested in leading our Tenant Advice and Referral Service on the south side of Brisbane.

• 12 month part time contract, 42 hours per fortnight
• Queensland Community, Home Care & Disability Services Award 2010 (SCHADS), Level 5
• Based in Yeronga

position summary

This position is key to lead a well-established and experienced team of tenant advice experts to deliver the Queensland State-wide Tenants’ Advice and Referral Service (QSTARS) service across the greater Brisbane South region as a proud partner to Tenants Queensland.

The position will be responsible for:

• Leadership and support of the QSTARS team
• Coordination of day to day QSTARS operations in conjunction with the Manager

ABOUT community plus+

A not-for-profit community development organisation based in the southern suburbs of Brisbane, Community Plus+ has a vision of Strong Centres for Active Communities. Community Plus+ work with local people and their key strengths, resources and capacities in order to increase the wellbeing of all. We are part of creating communities that are equal, connected and empowered.

ABOUT qstars

The Queensland State-wide Tenants’ Advice and Referral Service (QSTARS) program operates across Queensland to ensure Tenants and Residents in Queensland understand their rights and responsibilities under the Residential Tenancies and Rooming Accommodation Act 2008, and are able to exercise those rights and fulfil their tenancy obligations. QSTARS offers tenancy advice and further assistance not available through the Residential Tenancies Authority (RTA) call centre. Community Plus+ Qld QSTARS is a partner with Tenants Queensland Inc. to provide a local service to residents in the greater Brisbane South region.

ESSENTIAL SELECTION CRITERIA

• Demonstrated aptitude for performing Key Responsibilities (please refer to the Position Description) as team-leader for the QSTARS program, and facilitating the QSTARS delivery model within a broader community organisation setting.
• Working knowledge and experience working with legislation, specifically the Residential Tenancies and Rooming Accommodation Act 2008.
• Demonstrated commitment to Social Justice and empowerment of tenants.
• Ability to both lead a team and play a part in the professional life and culture of a larger organisation.
• Demonstrated high level communication, problem solving and organisational skills.
• Strong computer skills and adaptability to use of various programs and applications.

Please refer to the Position Description for Other Requirements and details about Key Responsibilities.

Benefits

This pivotal role in a collaborative, innovative and purpose-driven project, includes benefits of:

• Beginning salary at Level 5 SCHADS Award, plus superannuation
• Salary sacrificing packages available, increasing your take home pay
• Supportive culture of growth through reflection, coupled with informal and formal training opportunities

FOR MORE INFORMATION

Please contact the team by emailing [email protected], using the subject line: Team Leader - Tenant Advice & Referral (QSTARS) enquiry via EthicalJobs or phoning Mel Hilditch during business hours on 07 3848 2285.

To submit your application, click Apply Now.