• Your opportunity to deliver real social impact
• Work with a not-for-profit
• Training and career development opportunities

About Us

At Civic, we provide accommodation, employment and social connectivity to more than 750 individuals living with disability. Founded more than 60 years ago, we are an ambitious, forward-thinking organisation, and have built on our solid heritage to emerge as a true leader in the disability sector.

Defining ourselves as a ‘for-purpose' organisation, our goal is to improve the outcomes for individuals with disability by investing in innovation, technologies and pilot ideas which drive forward the delivery of disability services. By joining us, you’ll discover what the future of disability services could look like.

People are at the heart of everything we do, and we invest in our staff, recognising that it takes a community of truly talented individuals to work with others to promote independence, participation and inclusion.

About the Role

Based in Caringbah (Sutherland Shire) the Operations Manager works alongside key stakeholders to effectively execute best practices throughout their service group and lead general operations. This includes a portfolio of employment options for people with disability in warehousing, administration, hospitality and other duties.

Reporting to and supported by the General Manager (Industries), as Operations Manager you will be responsible for:

• Partnering with the Civic leadership team to deliver strategic and operational goals.
• Partnering with other Civic teams to implement best practice approaches in rostering, payroll management and employee support services.
• Developing and embedding a robust training and development plan to ensure employees develop skills and progress career plans.
• Empowering and coaching your team to manage outcomes for supported employees.
• Identifying and mitigating operational risks.
• Building and maintaining partnerships with a range of stakeholders.

About You

We are looking for candidates who exhibit the following:

• Innovative and inspiring leadership experience in a mid to senior role in human services and with responsibility for delivering outcomes for clients and employees.
• Demonstrated organisational and project management skills, with an attention to detail and ability to translate and implement complex legislative requirements into practice.
• Collaborative approach in driving operational plans alongside peers.
• Experience mentoring staff to review and build best practice service delivery and optimise client outcomes.
• Strong networking skills with community stakeholders.

What We Offer

• Flexible working hours
• Training and career development opportunities
• Competitive remuneration package
• Salary packaging
• Employee exclusive discounts

Apply Now!

To apply, click Apply Now and complete the online application. Please ensure you attach a resume and cover letter, letting us know why you are suitable for the role.

Curious to Learn More?

Email Peter Moore, GM Industries, on [email protected] using the subject line: Operations Manager - Supported Employment - Disability Services enquiry via EthicalJobs for a confidential chat or to learn more.