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Customer and Business Support Officer - Children's Services

City of Yarra
  • Permanent Full Time (Flexible)
  • $66,749.52 - $72,110.88 + super + RDO


Yarra Family, Youth and Children's Service's Branch is an innovative team that works inter-connectedly to support and improve the lives and outcomes of children, families and young people. Our community is diverse and engaged; and our services and programs need to be responsive and collaborative. 

Yarra Children's Services delivers a broad range of service types including long day care, 3 & 4 year old kindergarten, Outside School Hours Care, occasional care and casual care. We are committed to exploring and implementing the latest approaches to pedagogy with a particular focus on positive psychology, trauma practice and humanist theorists.

Yarra is committed to offering the best conditions to our educators including:

  • Excellent conditions
  • Thorough induction and on-boarding 
  • Access to ongoing professional development including internal and external training
  • Management support at every level of the unit

Connie Benn Early Learning Centre is in a hub located adjacent to the Atherton Gardens Estate. Other services located in the hub include Maternal Child Health, Playgroups, Occasional Care, family and community programs and Brotherhood of St. Laurence. Connie Benn ELC is spread across 8 rooms and is licensed for 109 children, including 32 sessional kindergarten places, 61 long day care places and 16 occasional care places.

The pedagogy and practice at Connie Benn is based in the values of inclusion, environmental sustainability and meeting the individual needs of children and families. 

The qualities we are looking in our candidate include

  • Experience in children's services administration
  • Excellent verbal and written communication skills
  • Excellent Office 365 skills
  • Ability to support families with complex and/or diverse needs through services processes and procedures
  • Excellent time management skills and ability to prioritise in a busy environment
  • Enthusiasm and ability to support ELC projects

how to apply

To submit your application click Apply Now.

A position description is attached.

For further information see the position description or contact Robert Stevens, Team Leader - Early Years on 9205 5478.

In your application, the selection panel will assess your CV against the technical skills, abilities, and qualifications of the Position Description as well as your separate responses to the Key Selection Criteria.

*This position is subject to satisfactory (Police Check, Working with Children Check, proof of COVID-19 double vaccination and a pre-employment medical assessment) prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

How to apply

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