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Quality, Performance and Reporting Analyst

City of Casey

About Casey

The City of Casey is the largest and one of the fastest growing municipalities in Victoria. The Council plans and delivers quality services and infrastructure for the more than 364,600 residents who call Casey home.

At Casey we live our values of dreaming big, empowering each other and making our community proud.

The City of Casey workspace sits within Bunjil Place, located in Narre Warren, which is a must-visit destination in Melbourne’s south east. Bunjil Place reflects and enhances the city’s rich diversity, inspiring an energetic and cosmopolitan atmosphere; and has become a lively meeting place.

About the role

This role sits in the Connected Communities team as part of the Community Life division which strives to develop healthy, active, connected and safe communities through the delivery of community facilities, events, experiences and life cycle services from birth to older age.

The Quality, Performance and Reporting Analyst will oversee and implement systems and processes to prepare data and reports to meet quality assurance, and performance reporting obligations of the service. You will support the Head of Ageing and Sector Support to meet City of Casey performance and reporting requirements.

In this role you will:

  • Facilitate the promotion, monitoring, development and achievement of policies, service levels and standards for quality and data management standards relevant to the team’s portfolios.
  • Support the Department’s software systems, liaising with internal and external stakeholders as required to ensure software meets operational requirements.
  • Contribute to the effective planning, operation, monitoring and outcomes of the Ageing and Sector Support department. Take a lead role in the preparation and analysis of reports, statistics and other information as required by the Coordinator.
  • Contribute to research, needs analysis and service evaluation and innovation to ensure services remain responsive to growing and changing client needs.
  • Participate in inter-council user groups and forums.
  • Contribute to sector networks in the municipality to provide support to improving quality systems across the service sector.

Please visit our careers page at www.casey.vic.gov.au/careers/jobs to view a detailed position description.

About you

  • Demonstrated ability to be flexible and to show initiative and creativity in the development of services.
  • Demonstrated ability to lead the development of solutions to continuously improve systems, work processes and practices in a collaborative and flexible manner.
  • Proven knowledge and skills in the administration and use of data base management systems and associated ad hoc reporting.
  • Ability to monitor funding guidelines/agreements and provide advice on their compliance with Aged Care Quality Standards, aligned to organisational and departmental directions.
  • Excellent analytical skills to identify risk, challenges, opportunities, and solutions to maximise resource allocation, create efficiencies, monitor, and address supply and demand issues.
  • Demonstrated capability to build strong relationships and collaborate across all of Council and with key external stakeholders.
  • Strong customer focussed thinking and the ability to remain flexible in delivering outcomes.
  • Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, and Eligibility to Work check.
  • Covid-19 Vaccination in line with State Government directives.

About our benefits

Our workplace is an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

  • Competitive salary
  • Flexible working options supported
  • Study assistance
  • Health initiatives
  • Access to our support and wellbeing programs

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

The City of Casey has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

The City of Casey reserves the right not to make any appointments for this position.

Salary: starts at $89,434.28 (Band 6) per annum plus superannuation.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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