• Key leadership role within Victoria’s largest Housing Association
• Be part of a close-knit team positively impacting the lives of individual’s across Victoria

A key leadership opportunity within our Tenancy and Co-op Services team. Foster continuous improvement and the development of a high-performing team through an exciting period of growth and change.  

WHY WORK WITH US…

Common Equity Housing Limited (CEHL) is Victoria’s largest Housing Association and a market leader in the provision and development of affordable housing.

With more than 2,200 properties across Victoria, we partner with member co-operatives to deliver an effective and sustainable co-operative housing program.

CEHL actively promotes the vital role co-operative models can play in not only changing people’s lives, but in being an ongoing solution to Victoria’s current housing affordability crisis. 

YOUR OPPORTUNITY TO IMPLEMENT CHANGE…

Reporting to the Manager, Tenancy and Co-op Services and working closely with the newly created Co-Co-op Finance Services Team Leader, you will provide vision and high-level team support in the day-to-day provision of customer focused and collaborative tenancy and arrears management services within a Community Housing Program and a Co-operative Housing Model.

On a day-to-day basis you will be responsible for:

• Providing subject matter expertise and specialist knowledge to the team and the business across key legislation and relevant housing standards including the Residential Tenancies Act and the Victorian Civil and Administrative Tribunal (VCAT) and representing the business at hearings as required.
• Developing and implementing operational procedures and work practices within the team to maximise workflow and drive efficiencies and service delivery.
• Establishing a seamless arrears management process through close collaboration with the Co-op Finance Services Team Leader .
• Supporting the individual development of team members through capability building, regular work planning, supervision and feedback.

WHAT WE ARE LOOKING FOR…

• Relevant degree and/or equivalent experience within a Community Services/Tenancy/ Social Housing environment.
• Strong operational leadership skills and a proven ability to lead a team through change.
• High level communication and negotiation skills and the ability to effectively influence and act with credibility.
• Excellent understanding and working knowledge of the Victorian Residential Tenancies Act and processes required by the Victorian Civil and Administrative Tribunal (VCAT).
• Strong knowledge of key features of the CERC/Community; Managed Co-operative Agreement, the Co-operatives Act, Information Privacy Act, Housing Act, and Performance Standards required of Registered Housing Associations.

WHAT YOU NEED TO KNOW…

This role is a permanent, ongoing position operating in a full-time capacity and will be based in our Richmond Head Office. Due to the ongoing restrictions currently being experienced as a result of Covid-19 we are currently operating in a fully remote, home-based work environment until restrictions ease.

WHY YOU SHOULD APPLY…

A career with Common Equity Housing Limited is an opportunity to join a sector-leading, non-profit organisation and a team of purpose-driven and diverse professionals who are each committed to our vision to empower people and communities with better housing solutions.

Aside from the opportunity to positively impact the lives of individuals, additional benefits include:

• Access to professional development programs that include on-the-job learning, workshops, forums, leadership development and internal mobility.
• Policies that accommodate flexible working and other working arrangements to tailor and encourage individual performance.
• An opportunity to shape an already sector-leading organisation to achieve even greater impact.
• A highly engaged team culture that is dynamic, growing in agility and committed to serving those individuals who need our help.
• A culture that encourages and cultivates collaboration and embeds organisational excellence.
• Access to salary packaging tax advantages.

Please visit our website www.cehl.com.au or see the document below for a full Position Description.

Only shortlisted applicants will be contacted.

All applicants must have the right to work in Australia and will be required to undertake a Police Check. CEHL is an Equal Opportunity employer and supports accessible working arrangements for all. People with a disability, Aboriginal and/or Torres Strait Island people, and people from culturally diverse backgrounds are encouraged to apply.