COMPANY OVERVIEW

CEDA – the Committee for Economic Development of Australia – is an independent, not-for-profit member-based think tank that works to champion ideas, research and policy reform. We do this by identifying policy issues that matter for Australia’s future and pursuing solutions to positively shape economic and social development in Australia.

CEDA's membership spans every state and territory and includes Australia's leading businesses, community organisations, government departments and academic institutions. The organisation was founded in 1960 by leading economist Sir Douglas Copland, and his legacy of applying economic analysis to practical problems to aid the development of Australia has continued for over 60 years, influencing reform and impact across the nation.

CEDA’s priorities for Australia’s future economic development are outlined in Connecting People with Progress. CEDA’s approach to pursuing its policy priorities is in line with our organisational values:

• We are open, honest and trusted
• We are curious about ideas and opportunities
• We succeed together
• We are brave in our approach and ambitions
• We are passionate about working with our members for the greater good

Working at CEDA is fun and fast paced, we embrace our values and enjoy social activities with our colleagues. Our benefits include:

• Flexible working conditions;
• An additional weeks leave at year end;
• Commitment to learning and development;
• Employee Assistance Program.

POSITION OVERVIEW

Are you a passionate events coordinator committed to working for the greater good? Based in one of our capital city CBD offices, we are seeking a candidate for a permanent role with demonstrated ability to manage a busy program of events of varying sizes and complexity, coupled with experience in stakeholder engagement and CRM systems.

Working as part of a diverse and growing national team of Event Coordinators, the event component of the role will incorporate the majority of your working week. You will manage the end to end event logistics, including partnering with our senior event programmers who design the event content, confirm speakers and sponsors. You will have regular engagement with internal CEDA stakeholders to ensure successful event delivery.

The membership support component of the role will require you to work alongside the membership team to provide high level, timely and accurate support primarily in the maintenance of CRM membership information, including monthly membership renewals, onboarding/offboarding members, and related CRM updates.

In addition, as part of one of our small state-based teams you will have some responsibilities for overall office management activities that assist in ensuring the effective daily operation of the office.

Key accountabilities:

• Provide daily customer service contact and response to various member and membership enquiries, ensuring accurate recording of membership administration in the CRM.
• Support and administer face to face and digital event planning, marketing and delivery.
• Working in the CRM and CMS to build, publish and market events as per programming and marketing deadlines.
• Support sponsor relationships by managing deliverables according to contract arrangements and in coordination with Senior Programmers.
• Conduct speaker liaison as per Senior Programmers requirements.
• Administer venue, AV and supplier bookings and coordination pre, during and post events.
• Prepare event materials and administration such as run sheets, delegate materials, slide packs. event budgets and reporting.
• Responsible for onsite registration, event staff supervision and coordination for face to face events.
• Live tweet at events as required.
• Participate in livestream tech rehearsals and provide user advice to participants
• Participate in virtual roundtables, providing support to speaker, host and attendees.
• Adhoc office management activities that contribute to the effective daily operation of the office such as ordering/receiving office provisions and engagement with building management and external suppliers.

REQUIRED QUALIFICATIONS & EXPERIENCE

Professional attributes

• Demonstrated interest in and understanding of public policy and current affairs.
• Demonstrated experience in managing business events of all sizes.
• Demonstrated ability to manage competing timelines and multiple projects.
• Experience working in a CRM (iMIS and/or Dynamics365 preferred) and a CMS (Kentico experience preferred ).
• High level of experience working in Microsoft Office suite, including Outlook, Word, Excel and Powerpoint.
• Excellent project management skills.
• Outstanding interpersonal, verbal and written communication skills, including exceptional attention to detail.
• Ability to work as part of a team valuing collegiate effort and CEDA values aligned to:
  • Trust
  • Curiosity
  • Succeeding together
  • Bravery
  • Passion for the greater good
• Previous exposure to a policy or research environment highly regarded.
• Tertiary qualification or equivalent in a relevant discipline.

Personal attributes

• A self-starter who demonstrates initiative and an ability to work both autonomously and collaboratively across diverse teams and locations.
• Ability to work under time constraints and to effectively manage multiple priorities.
• Ability to work systematically and with outstanding attention to detail.
• Strong communication skills and the ability to liaise with all levels of management.

A salary circa $65k, commensurate with experience and skills, along with an additional week of annual leave at year-end will be offered to the successful candidate.