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Administration Services Coordinator

Caxton Legal Centre Inc
  • Ref: ADMIN052020
  • Classification: Level 5 – Full-time
  • Remuneration: circa $82k plus super and attractive salary packaging options
  • Type: Permanent

An opportunity to make a difference

Caxton Legal Centre represents the interests of people who are disadvantaged or low-income earners when they come into contact with the Law. Caxton is seeking an Administration Services Coordinator to join our Administration and Community Engagement Team. The successful candidate will be team leader for the Administration, Statistics and Paralegal Supports (2 direct reports) and will be responsible for coordinating accurate statistics collection and data analysis throughout the organisation, over-seeing the legal file management and paralegal support processes. They will also be responsible for coordinating several projects in these areas in an effort to digitise and streamline processes. They will be required to model leadership behaviour, embrace continuous improvement and mentor team members at all times.

Key accountabilities

  • Ensure accurate recording and auditing of statistics and data, analyse data where required and produce reports in accordance with the funding contracts and data guidelines associated with each of Caxton’s programs.
  • In collaboration with the lawyers and social workers, deploy paralegal and file administration assistance to support program work.
  • Ensure that the direct reports to this role are meeting the accountabilities of their position descriptions including providing consistent leadership and performing regular personnel management including bi annual performance reviews.
  • Ensure file management processes including client data entered into CLASS and file archives/destruction are following and complying with the national risk management guide, accreditation requirements, insurance policies and privacy policy.
  • Participate in working groups and other meetings to contribute to Caxton’s strategic priorities regarding streamlined file administration processes, CLASS usage, improved data collection and becoming paperless.
  • Coordinate and directly provide administrative backup for client services as required
  • Coordinate and provide staff training on CLASS

Essential requirements

  • Strong knowledge and understanding of CLASS and the Microsoft suite
  • Collaborative and consultative management style
  • Good communication skills and the ability to mentor team members
  • High level of attention to detail and accuracy
  • Ability to “think on your feet” and excellent time management skills

How to apply

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