This is a great opportunity for an experienced Senior Support Coordinator to join our NDIS Team, based in Lismore on a full time basis.

ABOUT THE ORGANISATION

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people and families, people with disability, and people with mental illness. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 500+ employees working in communities across NSW, Queensland, and the Northern Territory.

We want to employ people who reflect the diversity of our young people and people with disability to ensure we can support each individual need and want. We value equal employment opportunity and encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

ABOUT THE ROLE

As a Senior Support Coordinator with CASPA, you will provide professional, flexible and accountable support for participants looking to understand and make the most out of their NDIS plan.

We are looking for someone with extensive experience working within the NDIS sector with special consideration to those who hold experience with disability, children and young people who have experienced trauma and whose values align with ours: 'Inspiring People to Thrive.'

KEY RESPONSIBILITIES

• ​Oversee NDIS support coordination program in conjunction with the NDIS Manager in Lismore
• Manage a small team of Support Coordinators
• Work with participants to achieve their goals in line with their NDIS plan
• Work with participants and their networks to understand their NDIS funding and its purpose
• Assist participants to identify and consider a range of support options across multiple providers
• Assist participants to resolve points of crisis and develop capacity and resilience in their networks
• Connect participants with broader community and mainstream services
• Build capacity of participants to design, develop and implement their supports with greater independence
• To ensure that no conflict of interest will arise, the Support Coordinator positions will sit separately from other CASPA disability supports. ·

SKILLS & EXPERIENCE

• Demonstrated experience working in the disability sector under the NDIS
• Demonstrated skills and understanding of planning, implementing and evaluating service plans
• Demonstrated knowledge and experience of NDIS service delivery models. This includes, but is not limited to, working within a person-centred framework with operates from:
• A belief in the value of each person and that individuals can exercise choice and control in their life and make a positive contribution to the community
• The ability to work positively with people’s strengths and capacities
• Demonstrated high level interpersonal skills, communication and relationship management skills with a wide range of stakeholders
• Demonstrated ability to work autonomously, manage competing priorities and manage own workload
• Excellent problem-solving skills and proven ability to be innovative and challenge existing practices to achieve sustainable outcomes
• Understanding of the NDIS Price Guide, NDIS Plan Budgets and the NDIS Participant Pathway
• Demonstrated ability to measure and report on outcomes
  Working with Children and Criminal History Checks are requirements for all child related employment at CASPA.

BENEFITS

• CASPA actively supports staff to have a healthy work life balance
• Free gym membership to support your wellbeing as well as a fully established team of therapists and clinicians for your personal wellbeing support
• Access to internal and external training opportunities and workplace mentoring
• Great professional development opportunities for those who want career progression
• An Employee Assistance Program, a free and confidential counselling service
• Our NDIS Coordinator are paid competitively at SCHADS Level 5
• As a not-for-profit organisation, our employees are able to take advantage of salary packaging to receive up to $15,900 of their salary tax-free, as well as additional meal and entertainment benefits
• Growing organisation with great career opportunities.

HOW TO APPLY

Please submit your application via the CASPA Careers page by clicking Apply Now below.

Applications will be assessed as received. A comprehensive induction and Therapeutic Crisis Intervention training will be provided upon commencement.

To ensure that your application is reviewed, include a current Resume, together with a Cover Letter that outlines your suitability to work with traumatised young people.

For further information please visit CASPA's Careers page at https://caspacareers.connxcareers.com

A position description is attached.