About us

Carpentaria is a not-for-profit organisation providing disability and therapy services for children, adolescents and adults in the Northern Territory. We deliver innovative and flexible services to empower people to thrive and live a great life, and we are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

About the role

The QIC Coordinator plays a central role in promoting a genuine culture of Continuous Quality Improvement (QIC) throughout Carpentaria. The QIC Coordinator is instrumental in enhancing operational efficiency, elevating quality standards, ensuring adherence to relevant regulations and standards, and identifying and acting on practical ways to do things better.

About you

You will ensure staff understand what they need to do to meet NDIS, Out of Home Care and Aged Care Standards, keeping people safe (safeguarding) and maintain good quality services. You will also have experience in policy and procedure development along with maintaining client record systems to ensure operational excellence.

In addition, you must be able to demonstrate:

• Relevant tertiary qualification or equivalent experience (disability / ageing / mental health / youth or relevant discipline)
• Experience in delivering continuous quality improvement actives the provision of effective feedback, and the development of compliance resources.
• Strong analytical and problem-solving skills for data interpretation and process
• Detail oriented with strong organisational and project management skills

Why work with us?

Carpentaria employs evidence-based practice, with research driving continual innovation and growth. Staff have access to comprehensive training and skill development as well as regular upskilling opportunities and ongoing specialist disability training, including positive behaviour support, person-centred active support and risk management.

We value our teams, and our employees enjoy a range of benefits including:

• Competitive salary
• Salary packaging available (equivalent of up to $6,400 additional net salary)
• 5 weeks annual leave per year + 17.5% leave loading
• Flexible work options
• Ongoing professional development and career progression opportunities
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• Sit-stand workstations with dual screens
• On-site café and free on-site parking at Harry’s Place
• Work satisfaction - love what you do and why you do it!

How to Apply

For more information on this exciting opportunity please review the role profile here (also attached below).

To apply, please click 'Apply Now' to submit your resume and a one-page cover letter outlining your skills and experience and why you think you will be a great fit for our team via the apply button.

We are committed to creating a workplace culture that embraces diversity, equity and fairness and is safe, inclusive, and collaborative. We welcome and encourage applications from people of all abilities, the LGBTQ+ community, and Aboriginal and Torres Strait Islander peoples.

For further information about the role, please contact the Sharni Cardona, Quality, Safety & Risk Manager on [email protected] using the subject line: Quality Improvement Coordinator enquiry via EthicalJobs or phone (08) 8920 9400