• Drive the growth of Caritas Australia’s supporter base
• Full-time, permanent role based in Sydney
• Salary packaging available

We are seeking a colleague who has strong direct marketing experience, ideally in supporter retention or loyalty programs, and experience with donor journeys.

About you

You will thrive as the Regular Giving Lead if you have:

• Demonstrated experience building and implementing successful Regular Giving or supporter retention strategies, preferably in the not-for-profit or association sector.
• Tertiary qualification ideally (Business, Marketing, Communications or similar), but most importantly success in revenue growth by establishing or revitalising Regular Giving activities.
• Advanced ability to analyse and assess RG fundraising campaigns, with a highly developed ability to use data and databases.
• Experience with donor profiling, segmentation, and supporter journeys for Regular Giving and Direct Marketing purposes.
• Ability to manage multiple projects, perform under pressure and adhere to strict deadlines whilst maintaining a high level of attention to detail.
• Self-motivated, always looking at making improvements while creating solutions to day-to day challenges.
• Excellent relationship management skills with a wide range of internal and external stakeholders in a complex environment.

About your next role

You will be involved in:

• Achieving annual income targets above $4M through Regular Giving (RG) initiatives
• Developing and implementing strategies and operational plans for an RG campaign that will deliver and grow income targets, increase donor acquisition, and improve donor retention
• Managing the stewardship of regular donor journeys and the transition to and from other fundraising streams when optimal
• Driving regular analysis, benchmarking and reporting to monitor and evaluate RG performance, ensuring activity is continuously improving and aligned with industry best practice
• Working in collaboration with the Direct Marketing and other Engagement and Sustainability teams, ensuring wider team and organisational objectives are met
• Managing the RG budget, ensuring good stewardship of resources
• Managing supplier relationships to ensure high quality, timely and cost-effective delivery of campaigns
• Making a difference in the lives of vulnerable people

About Caritas Australia

Caritas Australia is the Catholic agency for international humanitarian relief and development in Australia. Through relationships with the Church, partners and communities in Africa, Asia, the Pacific and Australia, Caritas Australia helps to end poverty, promote justice and uphold dignity.

Our programs promote the good of every person regardless of their religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

Curious to know more?

• Read about our employee benefits: https://www.caritas.org.au/about/careers/work-with-us
• Learn more about Caritas Australia and our work: https://www.caritas.org.au/
• Learn more about the principles of Catholic Social Teaching: https://www.caritas.org.au/learn/cst-toolkit
• For further information on this role, please contact [email protected], using the subject line: Regular Giving Lead enquiry via EthicalJobs

Our commitment to safeguarding

At Caritas Australia, we recognise the personal dignity and rights of all people, especially children and vulnerable adults towards whom we have a special responsibility. If you are offered this position, you will be required to undergo relevant background checks, including police checks and reference checks. If the position requires a Working with Children Check or foreign police check, it is your responsibility to obtain one before starting work. You will also be required to sign our Code of Conduct which includes a section on Professional Behaviour Standards for the Protection of Children and Vulnerable Adults as well as to abide by our safeguarding policies.

Our commitment to diversity

At Caritas Australia, we support an inclusive and diverse workforce. In particular we encourage Aboriginal and Torres Strait Islander applicants for all advertised positions.

Are you our next Regular Giving Lead?

If you believe in partnership (not pity) and a hand-up (not a hand-out), then we’d love for you to apply.

A position description is attached.