- Job posted on: 27th Mar 2020
- Applications close:
Carers Victoria is the peak agency for unpaid carers, we are passionate about leading change and action to improve the lives of carers by representing and supporting them. We connect carers with a range of state-wide services including support services, counselling, advisory and carer education to help carers navigate the different challenges they may face.
We are currently undergoing a restructure to align the organisation to meet new objectives and improve efficiencies. Carers Victoria has taken this action to adapt to the needs of carers and to continue representing and providing support to carers in Victoria. Apply today to be a part of this journey as we head into a new, exciting era for the organisation whilst we continue working towards our purpose of making carers’ lives better. To see the work we do, click here.
The Carer Support Advisory Manager is responsible for planning and leading the daily operations of the Carer Services Support function. The Carer Support Advisor Manager leads our Practice Leaders, who are responsible for a team of Carer Support Advisors and Counsellors, and the Team leader for Carer Operations Support, providing daily operational, practice leadership and human resources management of the service delivery teams.
Key aspects of the role include:
You have a keen understanding of the needs of carers in the community, a commitment to their rights and entitlements and high level of skill in carer advocacy. In addition, you are able to identify gaps and establish operational procedures, provide expert advice to other areas of the organisation and prioritise improvement activity. You have leadership skills and will be excited to represent Carers Victoria at external stakeholder meetings, working groups and consultations.
To be successful in this role, you will have:
As the Carer Support Advisory Manager, you will make a true impact on the community through identifying opportunities to improve customer service for carers.
This opportunity is a genuine career role for an enthusiastic Manager who will support staff in the implementation of Carers Victoria’s Strategic Plan.
The successful applicant will be required to undergo a satisfactory police record and working with children check prior to commencement.
Carers Victoria is an equal opportunity employer and encourages applications from people from culturally diverse backgrounds, linguistically diverse people, Aboriginal and/or Torres Strait Islander peoples, members of the LGBTIQA+ communities and people with disabilities.
Carers Victoria is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people.
A position description is attached.