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Digital Marketing Coordinator

Canteen Australia

About Canteen

Just when life should be full of possibilities, cancer can crash into a young person’s world and shatter everything. Canteen provides young people impacted by cancer, and their parents, with access to a team of Allied Health Professionals who deliver programs, counselling and a range of other group and individual support activities.

The team at Canteen assist these young people to access the support they need to develop and maintain the skills and confidence to live healthy and happy lives.

Canteen also engages in community awareness and seeks to develop awareness of cancer support for young people around Australia. Canteen aims to create highly accessible, youth friendly, integrated service hubs as well as a range of online supports, that provide evidence-based interventions and support to young people aged 12–25 years impacted by cancer.

Job Summary

Looking to use your skills to support Canteen’s online marketing initiatives and make an impact for young people affected by cancer?

We are seeking a highly motivated digital professional with a passion for email marketing to help Canteen reach new audiences and deliver ongoing, personalised communication with existing supporters. With a blend of technical, analytical and project management skills, you will help deliver streamlined and integrated marketing solutions.

If you’re someone who takes initiative, is able to effectively manage internal stakeholders with competing demands and can get stuck into whatever task comes their way, please send your CV and covering letter addressing the selection criteria. Your cover letter must include a specific use case for email marketing in a previous role and what part you played in this campaign.

Selection Criteria

Essential criteria


  • Relevant tertiary qualifications in Marketing, Digital Marketing, Communications, or related fields, or experience in a similar role.


  • Excellent written and verbal communication skills and strong attention to detail
  • Ability to work well cross functionally with lots of different personalities and teams
  • 3+ years’ experience in a marketing / communications role
  • Strong understanding of and familiarity with email marketing platforms (e.g. Campaign Monitor) and website content management systems (e.g. Wordpress)
  • An understanding of how to develop segments using CRM data, and/or an interest to develop skills in this area
  • An understanding of digital advertising, including social media marketing, Google Ads, Google Display Network, SEO/SEM, and/or an interest to develop skills in this area
  • Proficient in Google Analytics including building reports, managing dashboards and drawing deep insights from campaigns
  • Basic design editing skills (e.g. Adobe Photoshop / Illustrator).
  • Effective planning, time management, and organisational skills to ensure you are able to manage competing priorities.

Desirable criteria

  • Previous experience and knowledge of communicating with and marketing to the youth market (12 – 25 years)
  • Previous experience working on fundraising communications
  • Previous experience of creating automated supporter journeys
  • Basic video editing skills (e.g. Adobe Premiere Pro)

Personal Attributes

  • A desire to work for Canteen and an affinity with our mission
  • Professionalism
  • Enthusiasm and a “can do” attitude
  • Attention to detail and commitment to quality
  • Ability to work autonomously and take initiative
  • Adaptable to change
  • Ability to prioritise and juggle multiple, competing tasks
  • A strong team player with the ability to build relationships as well as ‘push back’ when required
  • High level of integrity, honesty and commitment

Employment Details:

Location: Sydney, NSW

Job type: Permanent, Full-time

Hours of work: 5 days / 37.5 hours per week

For more information about the role click here or see attached information pack.

How to apply

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