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Quality Assurance Manager

  • Part time 0.6EFT parental leave max term contract until 31 May 2023
  • Flexible, work from home role
  • $115,000pa FTE + Super + NFP Salary packaging


Candella Ltd is a for-purpose organisation providing recovery-oriented mental health services within the National Disability Insurance Scheme. Candella launched in October 2018 and has since grown to 200 employees, providing services to more than 900 people across Melbourne.

Our aim is to make a positive contribution to the lives of as many people as possible. We believe that people can thrive when given effective support and opportunities.


Reporting to the Managing Director, our Quality Assurance Manager ensures that Candella has the insights, resources, and solutions it needs to comply with the law, achieve and keep accreditation against external quality standards, and meet our own internal quality standards.

In this key role you will lead the delivery of quality systems that support the organisations’ ability to empower people to improve their wellbeing, one step at a time, by:

  • Collaborating with internal stakeholders in the process of ensuring quality, safe and compliant service delivery
  • Being the subject expert for legislation, standards, and compliance requirements for Candella
  • Recommending positive and practical approaches to applying requirements to policy, procedures, audits, and registers
  • Leading a constructive and inclusive culture that is person centred and aligned to Candella’s values of Human, Capable and Effective


Key to your success will be your:

  • Strong quality and compliance experience within the community sector
  • Demonstrated experience and understanding of recovery-oriented, community-based mental health services
  • Positive and effective people skills
  • You must hold an Australian Driver’s License, ‘Employee’ Working with children check and a NDIS Worker Screen.

Due to government mandate, we will also require evidence of your full COVID vaccination status.


Candella offers a supportive environment where you are encouraged to bring your whole self to work, we also offer:

  • Genuine flexible and caring work environment
  • Competitive salary
  • Salary Packaging up to $15,900 which allows you to pay approved expenses from your salary before tax, you pay less tax, your take home pay increases.
  • Access to Employee Assistance Program (EAP).
  • The opportunity to work for an organisation that makes a difference in people’s lives.

We believe that diversity makes for a more capable and effective organisation. We strive to work towards being an inclusive organisation. As such, we encourage applications from people from all cultural and ethnic backgrounds, faiths, gender identities, sexualities, and abilities. We also value those people who have unique lived experience of mental illness and recovery

A position description is attached.

How to Apply

We are contacting and interviewing applications as we receive them, so please apply today by clicking the 'Apply Now' button below and following the instructions.

If you have questions about the position, contact Belinda Harrison on 0409 639 558 or belinda.harrison@candel.la using the subject line: Quality Assurance Manager enquiry via EthicalJobs.

We look forward to hearing from you.

How to apply

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